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OpinionWell
Rank
40th
Out of 718

Hilton Houston

Average Price: $132  
 
Hotel Class:
3000 NASA Road One
Houston, 77058-4322 View map  
2-Star Hotel Rank: 3 of 199
Average review rating: 3.56
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 9 comments. 
The following words were used in comments with Housekeeping:
great (2)   hotel (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We have stayed here before and it is a nice hotel, they were very busy with weddings this weekend and the housekeeping was a bit on the skinny side.
"Nice to be Back " Read full review on TripAdvisor   4/23/2012 Vote      
2. The laundry room is controlled by housekeeping which is not directly accountable to the front desk.
"Noise Issues " Read full review on TripAdvisor   3/9/2012 Vote      
3. We departed our room for long periods of time however the room was not addressed by the Housekeeping Staff.
"Seemingly Customer Friendly " Read full review on TripAdvisor   8/26/2009 Vote      
4. However, I left a pair of expensive earrings in the bathroom (my fault) and called when I got home to ask if someone from housekeeping had found them.
"Be thorough in packing to go home " Read full review on Expedia   4/7/2009 Vote      
5. Housekeeping didn't clean our room until we requested it twice.
"Photos of suite is not what I experienced. " Read full review on TripAdvisor   7/15/2010 Vote      
6. Housekeeping issues another story.
"Seemingly Customer Friendly " Read full review on TripAdvisor   8/26/2009 Vote      
7. With regard that our experience may have been an "out of the ordinary" I would suggest this hotel, great location, great Front Desk and would suggest this property as above average if Housekeeping issues were removed.
"Seemingly Customer Friendly " Read full review on TripAdvisor   8/26/2009 Vote      
8. Frankly, the housekeeping in the rooms wasn't much better.
"Not up to Hilton standards " Read full review on TripAdvisor   5/30/2009 Vote      
9. In the morning housekeeping came and was rude when we said no thank you.
"WORST EXPERIENCE EVER!!!! RUDEST STAFF " Read full review on Travelocity   1/1/2009 Vote      
   
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