Hilton Houston, Houston, Room Service

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Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 9 comments.

100% wrote positive comments about room service

The following words were used in comments with Room service:
wrong (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Awesome room service.

"Strange experience checking in, Great response from management next day " Read full review on TripAdvisor 3/10/2012 Vote

2. The staff were polite and helpful, room service was great and the view of the lake was really beautiful.

"Updated and very comfortable " Read full review on TripAdvisor 12/3/2011 Vote

3. Upon check-out the front-desk printed a receipt for the wrong room showing a shared king-sized bed including room service charges from the wrong room, wrong room number for the same price.

"Strange experience checking in, Great response from management next day " Read full review on TripAdvisor 3/10/2012 Vote

4. We ordered room service and everything was delicous and I was surprised at uor bill-not typical exhorbitant hotel prices.

"I highly recommend it! " Read full review on TripAdvisor 7/2/2011 Vote

5. It wasn't a big enough deal to call back down to room service though.

"Poor customer service! " Read full review on TripAdvisor 5/9/2011 Vote

6. We ordered room service on Saturday night and were satisfied with the food, except for the missing Au Jus that was supposed to accompany the Texas Cheesesteak sandwich.

"Poor customer service! " Read full review on TripAdvisor 5/9/2011 Vote

7. for your dinner or room service.

"NASA JSC Business Trip " Read full review on TripAdvisor 12/15/2010 Vote

8. Giving the hotel the benefit of the doubt, I ordered room service for breakfast.

"Very disappointing " Read full review on YahooTravel 5/14/2007 Vote

9. My wife ordered a chicken sandwich through room service and discovered the bread was moldy after she had bitten into it.

"Very disappointing " Read full review on YahooTravel 5/14/2007 Vote