Crowne Plaza Houston North - Greenspoint, Houston, Manager

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Rank

63rd

Out of 718

Crowne Plaza Houston North - Greenspoint	Average Price: $144 Check Rates

Hotel Class:

425 N Sam Houston Pkwy East

Houston, 77060 View map

4-Star Hotel Rank: 19 of 30
Average review rating: 3.88

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (223) , TripAdvisor (77) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 12 comments.

80% wrote positive comments about manager

The following words were used in comments with Manager:
welcoming (2)

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1. Last Tuesday Neal Stevens the On Duty Hotel Manager welcomed all the guests with champagne.

"A Friendly Place " Read full review on TripAdvisor 8/26/2011 Vote

2. The manager Neal Stevens was very welcoming and so was the rest of the staff at the hotel.

"The customer service was fantastic " Read full review on TripAdvisor 5/26/2011 Vote

3. When I decided I wanted to change rooms to one of the rooms that views into the hotel, the manager helped me move my luggage.

"A good day in Houston " Read full review on TripAdvisor 5/9/2011 Vote

4. When I tracked down the manager, he was very cold and not too apologetic.

"Watch out for room charges " Read full review on TripAdvisor 5/28/2010 Vote

5. My last call I explained to the person who answered what the call was regarding and asked to speak to a manager, once again I received someones voicemail.

"Billing Issues " Read full review on TripAdvisor 2/16/2012 Vote

6. He didn't seem overly-interested in either concern, but he did send the manager, Rocio, over to speak to us.

"Great Customer Service! " Read full review on TripAdvisor 9/24/2011 Vote

7. Upon our arrival, I was greeted and checked in by Neal Stevens, the hotel manager.

"Great Customer Service! " Read full review on TripAdvisor 9/24/2011 Vote

8. Rocio Martinez is an exceptional Restaurant Manager.

"A Friendly Place " Read full review on TripAdvisor 8/26/2011 Vote

9. They couldn't have been better and when I saw how the manager Niel interacted with them you could see the 'good vibe' between employees.

"Wonderful service.....happy staff " Read full review on TripAdvisor 4/25/2011 Vote

10. Talked to manager to try and make arrangements but no co-operation.

"No 24 hour Airport Shuttle " Read full review on TripAdvisor 1/30/2011 Vote