Crowne Plaza Houston North - Greenspoint, Houston, Charge

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Rank

63rd

Out of 718

Crowne Plaza Houston North - Greenspoint	Average Price: $144 Check Rates

Hotel Class:

425 N Sam Houston Pkwy East

Houston, 77060 View map

4-Star Hotel Rank: 19 of 30
Average review rating: 3.88

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (223) , TripAdvisor (77) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Charge

Appears in 10 comments.

The following words were used in comments with Charge:
free (2) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon check out, I made sure there were no charges to my credit card, however 3 weeks later there is a charge for the room.

"We can't find a record of your stay " Read full review on TripAdvisor 10/25/2011 Vote

2. I have been in contact with customer service a number of times now to get the charge reversed and they are telling me they can't find the record of my stay.

"We can't find a record of your stay " Read full review on TripAdvisor 10/25/2011 Vote

3. Priority Club members normally receive free bottle water but beside this, there should have been a note to tell guests that the room temperature bottle water in the room has a charge.

"Unfortunate Experience " Read full review on TripAdvisor 6/14/2011 Vote

4. It is not about the charge, it is about service and customer care.

"Unfortunate Experience " Read full review on TripAdvisor 6/14/2011 Vote

5. Days later, when I wrote to the Hotel to ask about a US$ 4.33 charge to my credit card the reply was' This charge is for the use of one bottled in room water' .

"Unfortunate Experience " Read full review on TripAdvisor 6/14/2011 Vote

6. Why would they charge so much for room temperature water.

"Watch out for room charges " Read full review on TripAdvisor 5/28/2010 Vote

7. It was irritating that they charge $10 a day for wireless internet, but if you are near the lobby you can connect via a free connection.

"Elegant and well run " Read full review on TripAdvisor 2/21/2010 Vote

8. They allowed us to check-in hours early without charge.

"I loved the newly renovated rooms " Read full review on TripAdvisor 11/6/2008 Vote

9. I also appreciated their business center which allowed me to print my airline ticket without extra charge.

"I loved the newly renovated rooms " Read full review on TripAdvisor 11/6/2008 Vote

10. I immediately called the hotel and was informed that the $554 charge was for the broken TV.

"Dishonest Hotel...Watch Your Credit Card Statement!!! " Read full review on TripAdvisor 6/24/2011 Vote