Crowne Plaza Houston North - Greenspoint, Houston, Front Desk

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Rank

63rd

Out of 718

Crowne Plaza Houston North - Greenspoint	Average Price: $144 Check Rates

Hotel Class:

425 N Sam Houston Pkwy East

Houston, 77060 View map

4-Star Hotel Rank: 19 of 30
Average review rating: 3.88

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (223) , TripAdvisor (77) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 16 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) charged (2) desk (17) entrance (2) hotel (3) lobby (3)

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1. Probably lack some personal touches, a cozyer lobby and better front desk clerks.

"Average " Read full review on TripAdvisor 5/16/2012 Vote

2. Front desk personnel were great as well.

"Hyatt North Houston is a great hotel with s great in-house restaurant and fantastic service " Read full review on TripAdvisor 3/2/2012 Vote

3. The girl at front desk had a badge that said 10, when i asked her about it she explained that they wanted every guest to give them a ten - sorry not quite this time, a little attention to detail on the maintenance issues and you would have been there.

"very comfortable nights sleep " Read full review on TripAdvisor 8/18/2011 Vote

4. From the Front Desk, Lobby, Lounge and best of all the SLEEPING ROOM.

"Fantastic Renovations! " Read full review on Expedia 2/5/2009 Vote

5. The staff at the front desk assured me the charges would be removed from my bill.

"Dishonest Hotel...Watch Your Credit Card Statement!!! " Read full review on TripAdvisor 6/24/2011 Vote

6. After having had dinner at the hotel restaurant I was very sick with obvious food related symptoms and called the front desk for assistance.

"Unfortunate Experience " Read full review on TripAdvisor 6/14/2011 Vote

7. Was very pleased with the level of service and attention I recieved from the restaurant staff and front desk people.

"A good day in Houston " Read full review on TripAdvisor 5/9/2011 Vote

8. I was pleasantly surprised at the entrance as I was greeted by hotel staff who walked me in to the very sheik check in 'pod' as it appeared a number of these were scattered through the lobby entrance instead of the typical front desk.

"Hi End Appeal without price shock " Read full review on TripAdvisor 6/25/2010 Vote

9. Each member of the front desk staff never failed to ask if we needed anyting, could they offer any assistance in shopping or directions and would we require any assistance with bags or transportatin to the Houston Airport.

"Great Hotel - Great Service - Great Staff! " Read full review on TripAdvisor 5/10/2010 Vote

10. Hotel shuttle doesn't take you locally according to the front desk.

"Comfy Hotel and the room service food was awesome!! " Read full review on TripAdvisor 12/31/2009 Vote