Icon Hotel, Houston, Service

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Rank

6th

Out of 718

Icon Hotel	Average Price: $184 Check Rates

Hotel Class:

220 Main Street

Houston, 77002 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 4.3

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (35) , Travelocity (5) , TripAdvisor (226) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) bar (93) bath (38) bathroom (93) bed (60) breakfast (65) charge (11) check in (26) check out (8) closet (9) complimentary (14) concierge (10) cost (12) deal (10) decor (37) dinner (33) discount (8) downtown (103) food (49) front desk (47) gym (19) hotel (463) housekeeping (9) lobby (43) location (63) maid (8) manager (16) parking (23) pillow (10) price (30) rate (22) recommend (26) restaurant (91) room (369) room service (25) service (120) sheets (9) shower (74) shuttle (25) spa (13) staff (138) street (31) suite (15) towel (9) tub (53) valet (28) valet parking (20) view (19) walk (18) wireless (8)

Service

Appears in 119 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
excellent (18) expectation (7) food (12) friendly (10) good (11) great (12) hotel (33) liked (6) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The free shuttle service is outstanding and will take you anywhere within 3 miles of the hotel.

"Nice stay downtown, only wish they had a pool " Read full review on TripAdvisor 3/29/2012 Vote

2. Service is excellent.

"Nice stay downtown, only wish they had a pool " Read full review on TripAdvisor 3/29/2012 Vote

3. As such quality service and efficiency matter to me.

"Not for business traveler - maybe when I'm more relaxed " Read full review on TripAdvisor 2/16/2012 Vote

4. Rom service was excellent but the filet at the restaurant was amazing.

"Jacuzzi with a (tv) view! " Read full review on TripAdvisor 1/31/2012 Vote

5. Are stay was split between here and another Houston property during this visit and I have to say that this is a far better level of service.

"Icon, says it all. Thank you!! " Read full review on TripAdvisor 1/28/2012 Vote

6. Very secure, service was exceptional.

"Quaint & Perfect " Read full review on TripAdvisor 12/27/2011 Vote

7. great accomidations, wonderful room and very clean and well appointed, excellent bar in the lobby; service was superior and very friendly.

"Great Place to Stay..... " Read full review on TripAdvisor 12/13/2011 Vote

8. Needless to say, I was highly impressed with the customer service.

"AMAZING HOTEL!!! AND AMAZING FOOD!!! " Read full review on TripAdvisor 12/3/2011 Vote

9. First of all, from the second the doorman welcomes you to the guest services offered by wonderful Rita, you will be delighted, amazed and very glad you are there.

"This isn't hotel, it's Heaven! " Read full review on TripAdvisor 11/28/2011 Vote

10. great rooms, decoration, excellent service and food is brilliant.

"Favourite hotel....... " Read full review on TripAdvisor 11/7/2011 Vote