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Rank
6th
Out of 718

Icon Hotel

Average Price: $184  
 
Hotel Class:
220 Main Street
Houston, 77002 View map  
4-Star Hotel Rank: 4 of 30
Average review rating: 4.3
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (35) , Travelocity (5) , TripAdvisor (226) , YahooTravel (22)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 16 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
cares (2)   catering (4)   customer (2)   desk (3)   elevator (2)   extremely (2)   furniture (2)   guest (2)   happy (2)   hotel (2)   management (16)   need (3)   rude (2)   wine (2)    
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1. I was only on the elevator about 30 seconds and was getting ready to go to the front desk to get a new key when a manager stepped on the elevator and asked if I needed assistance.
"AMAZING HOTEL!!! AND AMAZING FOOD!!! " Read full review on TripAdvisor   12/3/2011 Vote      
2. At check-in I was greeted by a manager who clearly loved his job & his town.
"I stayed here for a conference at the convention center and loved it! " Read full review on TripAdvisor   11/7/2011 Vote      
3. Kevin (manager I believe), is extremely caring and checked up on us multiple times, our severs michael and lisa were super nice and had thoughtful insight on our orders.
"Great experience! " Read full review on TripAdvisor   7/10/2011 Vote      
4. From check in to check out, the hospitality wine during happy hour, the call from the front desk manager 15 minutes after settling in to our room to check that everything was okay.
"It doesn't get better than this " Read full review on TripAdvisor   1/6/2011 Vote      
5. From check in to check out, the hospitality wine during happy hour, the call from the front desk manager 15 minutes after settling in to our room to check that everything was okay.
"It doesn't get better than this " Read full review on TripAdvisor   1/6/2011 Vote      
6. After writing to the general manager about our experience, he went out of his way to make things right, including offering my husband and I a complimentary weekend stay.
"Nice place for romantic weekend " Read full review on TripAdvisor   8/16/2010 Vote      
7. So all these guys sitting around talking about their tip, the manager, etc., and none really doing anything special.
"Getting very "tired" and needs attitude adjustment - NOT 4 stars! " Read full review on TripAdvisor   1/11/2010 Vote      
8. This was not acceptable so they pass me to the manager who tells me that he would have to move things around and since they are fully book could not guarantee that I would get my room.
"This is suppose to be a luxury hotel? Not at all...it's a joke " Read full review on TripAdvisor   2/17/2009 Vote      
9. I told the catering manager not to move the furniture.
"Terrible Service -- Terrible Hotel " Read full review on TripAdvisor   5/20/2008 Vote      
10. I went hunting for the catering manager, found her and made these same requests.
"Terrible Service -- Terrible Hotel " Read full review on TripAdvisor   5/20/2008 Vote      
   
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