Charlotte Westin, Charlotte, Staff

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Rank

9th

Out of 269

Charlotte Westin	Average Price: $298 Check Rates

Hotel Class:

601 South College Street

Charlotte, 28202 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 3.78

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (306) , YahooTravel (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (78) bath (16) bathroom (52) bed (90) bill (9) breakfast (59) charge (29) check in (51) check out (14) concierge (19) cost (27) deal (16) deck (8) dinner (18) downtown (84) fee (17) fitness center (8) food (59) front desk (64) gym (30) highway (10) hotel (493) housekeeping (23) lobby (87) location (115) manager (16) money (12) parking (83) pillow (27) pool (48) price (54) rate (39) recommend (32) restaurant (92) room (475) room service (36) service (133) sheets (15) shower (64) staff (130) street (27) suite (13) towel (13) tub (14) valet (27) value (9) view (59) walk (49) wireless (14)

Staff

Appears in 130 comments.

89% wrote positive comments about staff

The following words were used in comments with Staff:
clean (14) courteous (10) desk (20) efficient (7) food (6) friendly (29) good (7) great (18) helpful (22) hotel (27) liked (6) lobby (7) nice (15) pleasant (6) professional (5)

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1. Service and staff friendliness were excellent.

"Comfortable convient stay at the Westin " Read full review on TripAdvisor 5/21/2012 Vote

2. This property is in a very good area and is within a 10 minute walk of restaurants, etc.The valet staff are EXCELLENT and courteous.

"Great location, comfortable, staff need training. " Read full review on TripAdvisor 5/20/2012 Vote

3. While the front desk staff were not rude, they were not helpful.

"Great location, comfortable, staff need training. " Read full review on TripAdvisor 5/20/2012 Vote

4. Depending on how important courteous and knowledgeable staff are to you would determine whether or not you like this hotel.

"Great location, comfortable, staff need training. " Read full review on TripAdvisor 5/20/2012 Vote

5. The staff does everything to make your stay good.

"Nice, Comfortable, right downtown " Read full review on TripAdvisor 5/15/2012 Vote

6. Very well equiped with tram station, taxis and very courteous staff, a real pleasure.

"Great relaxing stay " Read full review on TripAdvisor 4/24/2012 Vote

7. The place was extremely clean and the staff was very nice.

"Not worth the money, mattress was covered by only a sheet " Read full review on TripAdvisor 4/17/2012 Vote

8. The hotel is up-to-date, and the staff is very professional.

"Pleasant Stay, Would Recommend/Stay Again " Read full review on TripAdvisor 4/14/2012 Vote

9. The staff was very friendly and helpful throughout my stay.

"Reasonable hotel but expensive " Read full review on TripAdvisor 4/11/2012 Vote

10. The housekeeping staff forgot to clean my room one day and I had to call to the desk to have it done.

"Reasonable hotel but expensive " Read full review on TripAdvisor 4/11/2012 Vote