Charlotte Westin, Charlotte, Concierge

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Rank

9th

Out of 269

Charlotte Westin	Average Price: $298 Check Rates

Hotel Class:

601 South College Street

Charlotte, 28202 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 3.78

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (306) , YahooTravel (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (21) bar (78) bath (16) bathroom (52) bed (90) bill (9) breakfast (59) charge (29) check in (51) check out (14) concierge (19) cost (27) deal (16) deck (8) dinner (18) downtown (84) fee (17) fitness center (8) food (59) front desk (64) gym (30) highway (10) hotel (493) housekeeping (23) lobby (87) location (115) manager (16) money (12) parking (83) pillow (27) pool (48) price (54) rate (39) recommend (32) restaurant (92) room (475) room service (36) service (133) sheets (15) shower (64) staff (130) street (27) suite (13) towel (13) tub (14) valet (27) value (9) view (59) walk (49) wireless (14)

Concierge

Appears in 19 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (4) housekeeping (2) management (2) need (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge, bell hop and shipping department were wonderful and made the whole process of dealing with heavy boxes manageable.

"Great Stay " Read full review on TripAdvisor 4/2/2012 Vote

2. The Westin Charlotte definitely has the best concierge I've ever dealt with.

"Great Stay " Read full review on TripAdvisor 4/2/2012 Vote

3. I very rarely compliment anyone for doing a good job, but I made sure to tell the front desk manager that the concierge was amazing.

"Great Stay " Read full review on TripAdvisor 4/2/2012 Vote

4. The concierge was also very helpful and friendly.

"Amazing Service. Wonderful Hotel. " Read full review on TripAdvisor 8/18/2009 Vote

5. Except the concierge service which was non-existent.

"Not That Impressed... Westin Downtown Charlotte " Read full review on Expedia 6/17/2009 Vote

6. The Concierge and Front Desk staff are fantastic.

"Great Location but Desperately Needs Updating " Read full review on TripAdvisor 6/6/2009 Vote

7. Front desk and concierge helpful.

"Rooms great, food not so much " Read full review on TripAdvisor 3/11/2009 Vote

8. We took the train to a great Carolina-style bbq recommended by the concierge.

"Very delux " Read full review on Expedia 8/6/2008 Vote

9. The concierge was nice in helping us select dining options and the bellman arranged transportation for us to dinner and airport.

"convenient location, great bar scene, comfy rooms " Read full review on TripAdvisor 6/23/2008 Vote

10. The room was nice and clean and what I've come to expect from a Westin property, and I would definitely stay here again, because of my pleasant experience with the staff, especially the concierge.

"Great Stay " Read full review on TripAdvisor 4/2/2012 Vote