Charlotte Westin, Charlotte, Service

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Rank

9th

Out of 269

Charlotte Westin	Average Price: $298 Check Rates

Hotel Class:

601 South College Street

Charlotte, 28202 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 3.78

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (306) , YahooTravel (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (78) bath (16) bathroom (52) bed (90) bill (9) breakfast (59) charge (29) check in (51) check out (14) concierge (19) cost (27) deal (16) deck (8) dinner (18) downtown (84) fee (17) fitness center (8) food (59) front desk (64) gym (30) highway (10) hotel (493) housekeeping (23) lobby (87) location (115) manager (16) money (12) parking (83) pillow (27) pool (48) price (54) rate (39) recommend (32) restaurant (92) room (475) room service (36) service (133) sheets (15) shower (64) staff (130) street (27) suite (13) towel (13) tub (14) valet (27) value (9) view (59) walk (49) wireless (14)

Service

Appears in 131 comments.

69% wrote positive comments about service

The following words were used in comments with Service:
clean (8) customer (14) desk (7) excellent (13) food (8) good (16) great (17) hotel (45) internet (11) nice (14) poor (8) price (7)

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1. Service and staff friendliness were excellent.

"Comfortable convient stay at the Westin " Read full review on TripAdvisor 5/21/2012 Vote

2. Everyone was friendly and the valet service is very quick and prompt.

"A Wonderful Westin...A Great Business Hotel " Read full review on TripAdvisor 5/20/2012 Vote

3. The rooms are clean and the service is great.

"Great business hotel " Read full review on TripAdvisor 5/17/2012 Vote

4. Service is consistently very good.

"My preferred Charlotte business hotel " Read full review on TripAdvisor 4/12/2012 Vote

5. The service was good, but nothnig special.

"Solid Business Hotel " Read full review on TripAdvisor 2/17/2012 Vote

6. From check-in to check-out my wife and I did not experience exceptional service; however, I tend to have very high standards.

"Great renovations " Read full review on TripAdvisor 2/6/2012 Vote

7. They charge $16/day, although they have a garage across the street we thought would be cheaper (self service) it costs $26/day.

"Great hotel " Read full review on TripAdvisor 1/28/2012 Vote

8. Spent the past week at this hotel for a conference, The service was great, food delicious, and rooms were beautiful.

"Very good service! " Read full review on TripAdvisor 11/10/2011 Vote

9. Very nice full service hotel.

"Great Hotel in Downtown Charlotte " Read full review on TripAdvisor 11/1/2011 Vote

10. The service was courteous and prompt.

"A week in luxury " Read full review on TripAdvisor 10/6/2011 Vote