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Rank
9th
Out of 269

Charlotte Westin

Average Price: $298  
 
Hotel Class:
601 South College Street
Charlotte, 28202 View map  
4-Star Hotel Rank: 3 of 7
Average review rating: 3.78
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (28) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (306) , YahooTravel (51)
SAFE TO BOOK ? (0/5 issues found)
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Check in
Appears in 51 comments. 
75% wrote positive comments about check in
The following words were used in comments with Check in:
clean (3)   desk (10)   easy (5)   efficient (3)   good (4)   guest (5)   hotel (12)   lobby (4)   rude (3)   service (6)   smooth (5)   staff (11)   valet (3)    
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1. Check in was efficient & bellmen helpful.
"Room & service ok - nothing special " Read full review on TripAdvisor   3/9/2012 Vote      
2. Room was excellent and check in speedy.
"Reasonable Stay " Read full review on TripAdvisor   1/11/2012 Vote      
3. Except upon check in, not once did anyone open the front doors for us, even when we had packages and when there were staff standing at the doors.
"not up to SPG standards " Read full review on TripAdvisor   12/27/2011 Vote      
4. that must be a bad joke: it now turns 4.30pm and we are still waiting to check-in - reason: room not ready yet!the concierge lets us wait in the crowded and loud lobby for hours - arrogant and lame excuse: double bed needs to be prepared (booked two months in advance.
"Ridiculous service... " Read full review on TripAdvisor   11/13/2011 Vote      
5. 2) The hotel made me go through so much of a trouble at the time of check in and made me wait for hours and hours like a sleep deprived.
"Stay Away- Stay Away-Stay Away- Charge your Crd forceably. Not considerate at all. " Read full review on TripAdvisor   10/11/2011 Vote      
6. Check-in was easy enough and we were given a corner room on a high floor - nice view of the city, clean room and what I thought would be a very quiet stay.
"Not up to par with other Westin properties, but still nice " Read full review on TripAdvisor   7/11/2011 Vote      
7. What I can say is that the hotel was conveniently located in downtown (easy to find, easy to access) and that the check-in process went smoothly (friendly, efficient front desk and valet).
"A solid 3 Star stay " Read full review on TripAdvisor   6/8/2011 Vote      
8. Front Desk - at check in and check out staff was friendly, but in between they seemed unfriendly and unwilling to assist.
"Very impressed! " Read full review on TripAdvisor   6/5/2011 Vote      
9. There were jars of refreshing cucumber water when I checked in, and the whole check in was quick and easy.
"wow. lots of changes " Read full review on TripAdvisor   10/9/2009 Vote      
10. ' Upon check-in, we were upgraded to a suite of about 700 square feet with two full baths, which was in itself a great thing.
"Now this is a Westin! " Read full review on TripAdvisor   12/1/2008 Vote      
   
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