Doubletree Boston - Downtown, Boston, Service

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OpinionWell
Rank

47th

Out of 197

Doubletree Boston - Downtown	Average Price: $243 Check Rates

Hotel Class:

821 Washington Street

Boston, 02111 View map

3-Star Hotel Rank: 12 of 37
Average review rating: 3.7

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (74) , MyTravelGuide (1178) , Travelocity (7) , TripAdvisor (341) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (79) bathroom (66) bed (88) bill (9) breakfast (112) charge (18) check in (62) check out (17) complimentary (13) concierge (30) cost (27) deal (27) downtown (72) fee (12) fitness center (9) food (30) front desk (79) gym (16) hot tub (9) hotel (689) housekeeping (13) lobby (67) location (252) manager (12) money (16) neighborhood (11) parking (87) pillow (18) pool (46) price (76) rate (42) recommend (39) restaurant (98) room (574) room service (14) service (80) shower (42) staff (210) street (74) suite (32) to park (12) towel (12) tub (9) valet (15) valet parking (17) value (25) view (35) walk (124) wireless (28)

Service

Appears in 80 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (8) desk (4) excellent (5) friendly (5) good (12) great (12) helpful (4) hotel (17) impressed (4) location (7) nice (3) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Just very impressed by their friendliness and customer service attitude.

"Great Staff, Good Accomodations " Read full review on TripAdvisor 4/12/2012 Vote

2. The service was awesome and the people at the front desk were very helpful.

"The chocolate chip cookie just hits the right spot ;) " Read full review on TripAdvisor 4/5/2012 Vote

3. great housekeeping services and front desk help, and the doormen were fabulous.

"perfect location and clean, clean, clean " Read full review on TripAdvisor 3/29/2012 Vote

4. We stayed one night but received exceptional service for an affordable price.

"Great, affordable hotel! " Read full review on TripAdvisor 2/28/2012 Vote

5. Modern hotel with great service.

"Great, affordable hotel! " Read full review on TripAdvisor 2/28/2012 Vote

6. The service was good and room was kept clean.

"Good location, comfortable room " Read full review on TripAdvisor 2/20/2012 Vote

7. I was truly impressed by all the wonderful customer service and will definately be back in the future.

"Awesome Stay at this Business Hotel... " Read full review on TripAdvisor 2/13/2012 Vote

8. I used the bar twice, on both occassions the service was relaxed and friendly, within a few minutes you found yourself engaged in conversation with the staff and other guests.

"Superb staff that can really make your trip " Read full review on TripAdvisor 1/12/2012 Vote

9. Overall the customer service and the room was great.

"Love the DoubleTree! " Read full review on TripAdvisor 1/8/2012 Vote

10. The service was excellent.

"Good value, great service and great locale -- dated bathroom " Read full review on TripAdvisor 11/5/2011 Vote