Doubletree Guest Suites Boston, Boston, Service

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Rank

51st

Out of 197

Doubletree Guest Suites Boston	Average Price: $243 Check Rates

Hotel Class:

400 Soldiers Field Road

Boston, 02134-1893 View map

3-Star Hotel Rank: 14 of 37
Average review rating: 4.09

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (976) , Travelocity (5) , TripAdvisor (323) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (49) bathroom (52) bed (70) bill (7) breakfast (111) charge (40) check in (56) check out (9) complimentary (15) concierge (46) cost (21) deal (7) decor (9) dinner (31) discount (7) downtown (62) fee (20) food (69) front desk (68) gym (9) highway (17) hot tub (6) hotel (650) housekeeping (20) lobby (49) location (159) manager (22) money (21) parking (111) pillow (13) pool (51) price (58) rate (46) recommend (40) restaurant (89) room (525) room service (22) service (133) shower (10) shuttle (205) staff (147) street (17) suite (164) to park (10) towel (8) value (18) view (130) walk (103) wireless (30)

Service

Appears in 133 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
convenient (7) desk (9) downtown (7) excellent (12) food (7) free (17) friendly (7) good (17) great (20) helpful (7) hotel (42) location (6)

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1. In dining food and service were really good, but struggling with the fact that they charge $12.95 a day for internet.

"Highs and lows " Read full review on TripAdvisor 5/19/2012 Vote

2. room cleanliness and comfort, location, price, service, noise levels, etc. I just think that's really tacky to charge for internet by device.

"Highs and lows " Read full review on TripAdvisor 5/19/2012 Vote

3. The restaurant and lounge are nice - great food, a little pricey, but worth it, and the service is terrific.

"Great weekend getaway " Read full review on TripAdvisor 4/26/2012 Vote

4. The service was pretty good.

"Boston with the kids " Read full review on TripAdvisor 4/2/2012 Vote

5. Service was impeccable from the front desk to the restaurant to the jazz bar.

"Dinner, Show and Stay Package--a great experience " Read full review on TripAdvisor 1/8/2012 Vote

6. The shuttle service is also nice when you don't want to walk to Harvard square.

"Great hotel-great location! " Read full review on TripAdvisor 12/19/2011 Vote

7. Buffet and service combine with a chef to prepare pancakes, omelettes and the like to order.

"Location, Style and Quality. Superb " Read full review on TripAdvisor 10/22/2011 Vote

8. Otherwise, no real complaints--it just, all in all, felt serviceable, bland, a little greedy, and lacking anything special to make me want to come back.

"nice, but with annoyances " Read full review on TripAdvisor 10/1/2011 Vote

9. The rooms were clean and the service staff was friendly and delivered prompt service.

"Enjoyed my stay here! " Read full review on TripAdvisor 9/26/2011 Vote

10. Not a full starbucks just coffee service, no baked goods etc. The hotel shuttle was very easy to use.

"A very Pleasant stay! " Read full review on TripAdvisor 7/29/2011 Vote