OpinionWell's Blog
Home
»
United States
»
Massachusetts
»
Boston Destinations
»
Boston Hotels
»
Westin Boston
Back to search results
OpinionWell
Rank
13th
Out of 197
Westin Boston
Average Price: $344
Check Rates
Hotel Class:
10 Huntington Avenue
Boston, 02116
View map
4-Star Hotel Rank:
11 of 38
Average review rating:
4.05
OpinionWell Value Index:
5
Traveler reviews analyzed:
YahooTravel
(
136
)
,
MyTravelGuide
(
2140
)
,
Travelocity
(
21
)
,
Expedia
(
69
)
,
TripAdvisor
(
1509
)
,
BedBugRegistry
(
1
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(77)
bar
(291)
bath
(35)
bathroom
(273)
bed
(332)
bill
(57)
breakfast
(227)
charge
(110)
check in
(269)
check out
(43)
complimentary
(42)
concierge
(209)
cost
(88)
deal
(82)
decor
(50)
dinner
(78)
discount
(39)
downtown
(72)
fee
(34)
food
(224)
front desk
(174)
gym
(77)
hotel
(2642)
housekeeping
(86)
lobby
(293)
location
(1054)
manager
(40)
money
(67)
parking
(210)
pillow
(79)
pool
(195)
price
(240)
rate
(193)
recommend
(181)
restaurant
(483)
room
(2202)
room service
(116)
service
(456)
shower
(136)
staff
(636)
street
(342)
suite
(123)
to park
(37)
towel
(57)
valet
(104)
valet parking
(50)
value
(47)
view
(521)
walk
(382)
wireless
(105)
See more
Manager
Appears in 40 comments.
12% wrote positive comments about
manager
The following words were used in comments with
Manager:
problem
(2)
rating
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The only nice thing about this hotel was as we were on our way to the hotel the
manager
Daniel Fazzio, took care of the bed issue from HOME since he left for the day before we were able to finish communication.
"I expected more "
Read full review
on
TripAdvisor
2/28/2012
Vote
2.
We made a long list or our grievances and presented them to the
manager
, who offered to give us complimentary breakfast vouchers to compensate.
"Westin = Worst Hotel Experience "
Read full review
on
YahooTravel
1/7/2008
Vote
3.
The Hotel
Manager
, Rene, takes a genuine interest in the experience that each of his guests has.
"Best place to stay in Boston! "
Read full review
on
TripAdvisor
5/3/2007
Vote
4.
Three weeks later, I was back and the service
manager
, Halina Terajewicz recognized I was a repeat from the dark side and had my room upgraded and a special thank you for returning gift in my room.
"A wonderful place to stay that exceeds your service expectations "
Read full review
on
TripAdvisor
4/3/2012
Vote
5.
Had some water issues during my stay (no hot water in morning) and although there was apologies from the front desk and
manager
s, that did affect my feelings about the hotel.
"Not as strong as other Westins "
Read full review
on
TripAdvisor
2/20/2012
Vote
6.
We did contact the
manager
of the hotel, and they were very apologetic about it.
"Comfortable stay...BUT "
Read full review
on
TripAdvisor
12/9/2011
Vote
7.
However, as the hotel
manager
is one of the few who bother to read Tripadvisor reports this will certainly be receiving some priority.
"Great location, fantastic views, friendly and efficient staff "
Read full review
on
TripAdvisor
10/24/2011
Vote
8.
This is a task that other hotels would have made a huge mess of, but Dan (a
manager
I believe) handled it masterfully.
"Super experience checking in! "
Read full review
on
TripAdvisor
10/16/2011
Vote
9.
Majlinda, the front desk
manager
, upgraded our rooms and my sister couldn't say enough about the perfect view we had overlooking the Charles River from the 27th floor.
"What an incredible stay!!!! "
Read full review
on
TripAdvisor
10/11/2011
Vote
10.
We also lost a bag in a taxi right before we checked in to the Westin and the hotel
manager
, Ms.
"Amazing hotel in a great location "
Read full review
on
TripAdvisor
8/2/2011
Vote
About Us
|
Terms of Use
|
Privacy Policy
|
Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved