Radisson Boston, Boston, Manager

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Rank

4th

Out of 197

Radisson Boston	Average Price: $277 Check Rates

Hotel Class:

200 Stuart Street

Boston, 02116 View map

3-Star Hotel Rank: 1 of 37
Average review rating: 4.28

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (728) , Travelocity (9) , TripAdvisor (1004) , YahooTravel (34)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (39) balcony (222) bar (86) bath (21) bathroom (196) bed (206) breakfast (286) business center (17) charge (25) check in (120) check out (33) complimentary (18) concierge (142) cost (35) deal (70) deck (29) dinner (82) downtown (108) fitness center (17) food (154) front desk (113) gym (20) hotel (1648) housekeeping (27) lobby (118) location (686) manager (19) money (54) parking (218) patio (15) pillow (26) pool (243) price (170) rate (101) recommend (176) restaurant (357) room (1356) room service (46) service (205) shower (71) staff (551) street (185) suite (49) to park (18) towel (31) valet (34) value (70) view (286) walk (304) wireless (42)

Manager

Appears in 19 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
complain (3) desk (2) floor (2) friendly (2) hotel (3) informative (2) management (19)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When i checked in, the manager (Roger Crosby) was helpful and very friendly.

"excellent " Read full review on TripAdvisor 5/6/2011 Vote

2. The staff/ manager are very friendly.

"Bostons Best Bet!!! " Read full review on TripAdvisor 1/1/2008 Vote

3. My check in experience was not that pleasant as the Manager on Duty took a while to check me in.

"The General Manager went above and beyond " Read full review on TripAdvisor 8/26/2011 Vote

4. I complained about it and was informed that the Manager on Duty would call me back.

"The General Manager went above and beyond " Read full review on TripAdvisor 8/26/2011 Vote

5. Upon entering the hotel the manager greeted me practically at the door and suggested that they may have a room ready for me.

"Great experience, solid customer service. " Read full review on TripAdvisor 8/1/2011 Vote

6. When I called the front desk, the RUDE FRONT DESK manager said that I should've confirmed my request at check in and that there's nothing he could do since I booked my reservation via EXPEDIA.

"DO NOT COME HERE!! " Read full review on TripAdvisor 7/31/2011 Vote

7. On checking out another couple was also complaining, manager offered them some sort of refund but we were told that because we booked through an online third party site they couldn't adjust our rate.

"Great Location--garage construction noisey " Read full review on TripAdvisor 7/28/2011 Vote

8. I had one request that they add lighted & magnified mirrors to the bathrooms & I received an email from the manager that this was being done.

"Very attentive staff & great deal for Boston! " Read full review on TripAdvisor 3/18/2011 Vote

9. My only regret was that I didn't get the clerk's name so that we could tell the manager what a star he was.

"I felt like royalty! " Read full review on TripAdvisor 3/4/2011 Vote

10. My only knock was that they wouldn't let me take my own baggage cart up to my room - I noted this on my online survey sent by Radisson after my stay and got a nice, very thoughtful email from the hotel manager a few days later explaining why this was the policy.

"Great value, super staff " Read full review on TripAdvisor 1/31/2011 Vote