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Rank
28th
Out of 468

Four Points Miami Beach

Average Daily Rate: NA  
 
Hotel Class:
4343 Collins Avenue
Miami Beach, 00000 View map  
3-Star Hotel Rank: 1 of 35
Average review rating: 3.43
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (132) , Travelocity (8) , TripAdvisor (198)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 34 comments. 
87% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (4)   generous (2)   guest (4)   helpful (5)   hotel (5)   management (34)   need (2)    
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1. MaryAlice the manager was just amazing.
"Great Service out weighs everything " Read full review on TripAdvisor   7/15/2010 Vote      
2. The Manager on duty, Chris O'Neal, was wonderful as was the front desk staff.
"Wonderful, helpful staff " Read full review on TripAdvisor   4/19/2010 Vote      
3. The manager, Sinem, was most helpful and made sure all my needs were met.
"Outstanding Hotel and Service " Read full review on TripAdvisor   2/16/2010 Vote      
4. The manager Chris was extremely helpful with anything that came up during my stay .
"Very nice cozy Hotel directly on the beach! " Read full review on TripAdvisor   1/25/2010 Vote      
5. I ran into the Manager on Duty 'Chris' and he recommended the restaurant in the hotel and I ended up having a wonderful dinner there.
"The restaurant is outstanding! " Read full review on TripAdvisor   11/3/2009 Vote      
6. We found the staff friendly and the manager was very helpful in getting a reservation error corrected.
"Four Points by Sheraton delightful " Read full review on TripAdvisor   10/6/2009 Vote      
7. From the front desk staff, to the restaurant staff to the housekeepers, its obvious that the General Manager has emphaiszed providing excellent customer service to hotel guests.
"The General Manager has worked wonders at this hotel " Read full review on TripAdvisor   9/10/2009 Vote      
8. Wine tasting a nice touch every afternoon 4-6, except on our last day when the F&B; manager wasn't in, so they weren't serving because they didn't know which wine to serve.
"Needs better management " Read full review on Travelocity   12/1/2008 Vote      
9. I submitted an e-mail noting some concerns to Starwood preferred guests a few weeks prior to our arrival date and was told that I would receive a response directly from the property manager.
"Couldn't even stay the night " Read full review on TripAdvisor   6/15/2007 Vote      
10. On the brighter side, the staff was very friendly and accomodating, especially the food and beverage manager who helped us out.
"Don't Be Fooled by the Website! " Read full review on TripAdvisor   5/2/2007 Vote      
   
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