Four Points Miami Beach, Miami Beach, Front Desk

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Rank

28th

Out of 468

Four Points Miami Beach	Average Daily Rate: NA Check Rates

Hotel Class:

4343 Collins Avenue

Miami Beach, 00000 View map

3-Star Hotel Rank: 1 of 35
Average review rating: 3.43

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (132) , Travelocity (8) , TripAdvisor (198)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) balcony (37) bar (26) bathroom (37) bathtub (8) beach (261) bed (21) breakfast (42) charge (8) check in (26) check out (8) complimentary (15) concierge (15) deal (9) decor (6) dinner (17) fee (6) food (37) front desk (38) gym (7) hot tub (9) hotel (512) lobby (88) location (92) lunch (9) manager (34) money (21) ocean (60) parking (15) pillow (8) pool (133) price (24) rate (18) recommend (34) restaurant (74) room (398) room service (7) service (95) shower (18) staff (130) street (14) suite (22) towel (25) tub (7) valet (36) valet parking (14) value (15) view (62) walk (42) wireless (5)

Front desk

Appears in 38 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) customer (4) desk (38) friendly (6) helpful (6) hotel (8) management (7) nice (3) perfect (2) pool (3) price (2) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Due to some arguing with the front desk over my status not being recognized, out of frustration, I ended up getting in contact with the manager.

"A lot of potential " Read full review on TripAdvisor 6/4/2010 Vote

2. Staff at the front desk and elsewhere are very efficient and helpful.

"Best location for a Miami Beach vacation " Read full review on TripAdvisor 5/7/2010 Vote

3. Tservice at the front desk was outstanding.

"Outstanding Hotel and Service " Read full review on TripAdvisor 2/16/2010 Vote

4. We were greeted by Chris at the Front Desk who immediately took care of us.

"Great weekend getaway!! " Read full review on TripAdvisor 12/17/2009 Vote

5. The rooms were clean and welcoming, the staff at the front desk could use a little more professional training, but were overall very helpful.

"Great Bang for your buck! " Read full review on TripAdvisor 8/10/2009 Vote

6. The front desk and concierge were very friendly and helpful.

"Beautiful View " Read full review on TripAdvisor 6/25/2009 Vote

7. Only one person behind front desk was helpful.

"Not what you expect from a Sheraton Hotel " Read full review on TripAdvisor 6/3/2009 Vote

8. The front desk staff was very courteous and friendly, the pool area is immaculate and the common areas are kept in pristine condition.

"GREAT HOTEL!! Outstanding service, cleanliness and location. " Read full review on TripAdvisor 5/5/2009 Vote

9. The staff (except for front desk) were all pleasant and helpful.

"Have low expectations " Read full review on TripAdvisor 2/16/2009 Vote

10. In fairness the hotel did have a very nice front desk staff and great valet team ($18 a day).

"Don't Stay Here " Read full review on TripAdvisor 11/22/2008 Vote