Luxor Hotel Las Vegas, Las Vegas, Front Desk

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Rank

35th

Out of 481

Luxor Hotel Las Vegas	Average Price: $101 Check Rates

Hotel Class:

3900 Las Vegas Blvd S

Las Vegas, 89119 View map

4-Star Hotel Rank: 14 of 28
Average review rating: 3.32

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (110) , MyTravelGuide (2165) , Travelocity (481) , TripAdvisor (5611) , YahooTravel (611)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (161) bar (608) bath (264) bathroom (1097) bed (989) bill (115) breakfast (493) cable (141) charge (369) check in (1771) check out (290) cost (354) deal (470) decor (220) dinner (238) discount (116) fee (549) food (1346) front desk (570) hotel (8000) housekeeping (309) lobby (439) location (1083) lunch (133) maid (141) manager (262) money (825) parking (223) pillow (207) pool (1625) price (1192) rate (472) recommend (653) restaurant (750) room (11784) room service (227) service (1232) sheets (199) shower (881) spa (630) staff (1688) street (150) suite (919) towel (450) tub (386) valet (125) value (504) view (956) walk (1140) wireless (316)

Front desk

Appears in 570 comments.

59% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (25) desk (591) floor (22) friendly (31) helpful (44) hotel (51) management (48) new (21) nice (33) night (34) problem (25) rude (25) service (44) staff (83) upgraded (24)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk did upgrade our room, which was nice.

"Don't stay at the Luxor..... Unless you want to be harassed into buying a time share. " Read full review on TripAdvisor 5/17/2012 Vote

2. Asked for an upgrade, which we got, kudos to the front desk, but on the way up to our room were approached by THREE timeshare sales reps.

"Anyone who has written a good review on this hotel has never stayed anywhere else " Read full review on TripAdvisor 5/15/2012 Vote

3. We arrived around midnight and the front desk was very pleasant but a bit overwhelmed.

"Always dependable " Read full review on TripAdvisor 5/14/2012 Vote

4. The waiting time for the check- in is very long and I don't know if i'm Asian but the front desk refused to help me with my inquires.

"Awesome beds but nothing more. " Read full review on TripAdvisor 5/5/2012 Vote

5. Well first of all we arrived around 7:00 p.m. on a Saturday night, check in line was long but it only took 5 minutes at the most, the front desk lady was very helpful and they were able to give us what we requested which was 2 queen beds in the tower's.

"You cant go wrong with the LUXOR!!! " Read full review on TripAdvisor 5/5/2012 Vote

6. Front desk tried charging me twice, cleaning lady came in my room even though I had a do not disturb sign on the door.

"Horrible service!! " Read full review on TripAdvisor 4/28/2012 Vote

7. The front desk staff was very nice for the most part, they could smile a little more.

"Comfortable Hotel " Read full review on TripAdvisor 4/23/2012 Vote

8. I found several items left by a previous guest and returned them to the front desk - so that speaks to the cleanliness factor.

"Buyer Beware " Read full review on TripAdvisor 4/23/2012 Vote

9. However spoke to the front desk who upgraded us no problems so had a bit of good luck there.

"Nice " Read full review on TripAdvisor 4/15/2012 Vote

10. Took about 15 minutes to check-in, front desk employee CASSIDY was very pleasant and helpful, made us feel welcome and patiently answered our questions (We did not feel like we were in an assembly line as other reviewers have mentioned).

"Great Staff - Great Design " Read full review on TripAdvisor 4/8/2012 Vote