Excalibur Hotel, Las Vegas, Service

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Rank

49th

Out of 481

Excalibur Hotel	Average Price: $75 Check Rates

Hotel Class:

3850 Las Vegas Blvd S

Las Vegas, 89109-4300 View map

3-Star Hotel Rank: 15 of 92
Average review rating: 3.38

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (46) , Expedia (75) , Travelocity (3) , TripAdvisor (2775) , YahooTravel (3)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (51) bar (234) bath (61) bathroom (458) bed (425) bill (52) breakfast (230) charge (148) check in (641) check out (159) checkout (51) check-out (47) cost (148) deal (213) decor (81) dinner (152) discount (63) fee (357) food (714) front desk (221) hotel (3568) housekeeping (141) lobby (95) location (799) lunch (72) maid (53) manager (79) money (372) parking (127) pillow (90) pool (943) price (752) rate (201) recommend (307) restaurant (296) room (4950) room service (68) service (477) sheets (83) shower (368) spa (105) staff (646) street (115) suite (54) towel (164) tub (75) value (270) view (654) walk (429) wireless (101)

Service

Appears in 476 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
better (17) clean (38) customer (59) desk (27) drink (33) excellent (22) food (44) good (96) great (70) hotel (78) location (18) need (17) nice (29) poor (17) price (20) slow (17) staff (30)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The costumer service people are nice and make things fast.

"Good value " Read full review on TripAdvisor 5/18/2012 Vote

2. The ameniteis and service offered in this hotel was amazing.

"a hidden gem with great deal breakers " Read full review on TripAdvisor 5/16/2012 Vote

3. We spent all of our time at neighboring casinos, the Luxor and New York New York; we ate at their restaurants, and the service/atmosphere was great.

"Would not go back. " Read full review on TripAdvisor 5/3/2012 Vote

4. The customer service is always good at check in/out.

"One of our regular places :) " Read full review on TripAdvisor 4/30/2012 Vote

5. Cocktail waitresses, if you can get in a groove on thier rotation over by the bar that has the live music on the main floor you can get good service.

"One of our regular places :) " Read full review on TripAdvisor 4/30/2012 Vote

6. The front desk service is nice, but you feel like you are at burger king waiting for your room.

"Hey, it's not that bad. " Read full review on TripAdvisor 4/27/2012 Vote

7. At the Excalibur we liked the music (2 live bands on weekends), the drink service, the choice of machines and table games (with low $5 minimums), the bed, and the large flat screen TV.

"ROOMS WERE MUCH BVETTER THAN WE EXPECTED " Read full review on TripAdvisor 4/25/2012 Vote

8. I have always found the service really good from housekeeping to the front desk.

"Annual trip to Vegas " Read full review on TripAdvisor 4/23/2012 Vote

9. The pool area was nice with great service and easy to get too.

"well let me tell ya " Read full review on TripAdvisor 4/15/2012 Vote

10. We ate at the buffett a few times it was really good and the service was great too.

"Nice for price " Read full review on TripAdvisor 4/11/2012 Vote