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Rank
49th
Out of 481

Excalibur Hotel

Average Price: $75  
 
Hotel Class:
3850 Las Vegas Blvd S
Las Vegas, 89109-4300 View map  
3-Star Hotel Rank: 15 of 92
Average review rating: 3.38
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (46) , Expedia (75) , Travelocity (3) , TripAdvisor (2775) , YahooTravel (3)
SAFE TO BOOK ? (3/5 issues found)
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Manager
Appears in 79 comments. 
31% wrote positive comments about manager
The following words were used in comments with Manager:
best (4)   change (4)   desk (14)   fee (5)   helpful (5)   informative (4)   management (84)   nice (3)   night (8)   problem (4)   resort (5)   rude (6)   secure (7)   staff (3)   upgraded (3)    
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1. Fortunetly I encouterd a Manager I think the last name Young who help me because I had a leg injury allowed me to bypass that long check in line.
"Old Vegas Hotel " Read full review on TripAdvisor   5/3/2012 Vote      
2. This seemed to be news to the manager but she did sign them for us.
"Good price but too much smoke " Read full review on TripAdvisor   3/24/2012 Vote      
3. there was some great folks in the m club check in area that were always pleased to help as well as a manager named Marco.
"Needs Update and staff training " Read full review on TripAdvisor   2/21/2012 Vote      
4. Our original reservation was for 3 nights and Excalibur's manager promised to take care of it at MGM, but only to find out we got kicked out after second night (again unethical).
"Unethical and poor management " Read full review on TripAdvisor   1/3/2012 Vote      
5. There was a little mix up with the promotion, but the manager straightened everything out without a fuss which was really nice.
"Surprising " Read full review on TripAdvisor   8/8/2011 Vote      
6. Upon checking out, a trainee was helping us and the manager who was assisting her in the process didn`t even bother looking at us and thanking us for staying the night -- that`s bad customer service alone!and i`m sure she can see notes in the record about the incident.
"A bad experience... " Read full review on TripAdvisor   5/28/2008 Vote      
7. Manager was nice and addressed my concerns about the room - put me in a somewhat nicer room which was closer to Holiday Inn quality than a Motel 6.4.
"Memories of My College Dorm Room " Read full review on TripAdvisor   11/19/2007 Vote      
8. The manager Harley was nice though when I called to his attention the unacceptable rooms (see below).
"Memories of My College Dorm Room " Read full review on TripAdvisor   11/19/2007 Vote      
9. I called and spoke to a manager who told the the best they could do was $101.
"Not what it used to be " Read full review on TripAdvisor   9/25/2007 Vote      
10. Personnel was not concerned about the problems, and it was impossible to get hold of a manager.
"One of the worst in Las Vegas " Read full review on TripAdvisor   5/14/2012 Vote      
   
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