Excalibur Hotel, Las Vegas, Front Desk

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Rank

49th

Out of 481

Excalibur Hotel	Average Price: $75 Check Rates

Hotel Class:

3850 Las Vegas Blvd S

Las Vegas, 89109-4300 View map

3-Star Hotel Rank: 15 of 92
Average review rating: 3.38

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (46) , Expedia (75) , Travelocity (3) , TripAdvisor (2775) , YahooTravel (3)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (234) bath (61) bathroom (458) bed (425) bill (52) breakfast (230) charge (148) check in (641) check out (159) checkout (51) check-out (47) cost (148) deal (213) decor (81) dinner (152) discount (63) fee (357) food (714) front desk (221) hotel (3568) housekeeping (141) lobby (95) location (799) lunch (72) maid (53) manager (79) money (372) parking (127) pillow (90) pool (943) price (752) rate (201) recommend (307) restaurant (296) room (4950) room service (68) service (477) sheets (83) shower (368) spa (105) staff (646) street (115) suite (54) towel (164) tub (75) value (270) view (654) walk (429) wireless (101)

Front desk

Appears in 221 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (9) clerk (9) desk (224) floor (10) friendly (22) helpful (17) hotel (20) informative (9) internet (12) management (13) nice (9) rude (11) secure (11) service (19) staff (30) upgraded (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At the start of check in the front desk agent was very courteous and funny.

"a hidden gem with great deal breakers " Read full review on TripAdvisor 5/16/2012 Vote

2. The front desk service is nice, but you feel like you are at burger king waiting for your room.

"Hey, it's not that bad. " Read full review on TripAdvisor 4/27/2012 Vote

3. I have always found the service really good from housekeeping to the front desk.

"Annual trip to Vegas " Read full review on TripAdvisor 4/23/2012 Vote

4. The check in was fast and the front desk clerk courteous.

"good for price " Read full review on TripAdvisor 4/19/2012 Vote

5. The staff at the front desk were friendly and very helpful.

"Was Pleasantly Surprised! " Read full review on TripAdvisor 4/19/2012 Vote

6. Front desk check in was friendly.

"Good Hotel " Read full review on TripAdvisor 4/6/2012 Vote

7. Brenda at the front desk was very nice and very helpful.

"Awesome Vacation! " Read full review on TripAdvisor 4/5/2012 Vote

8. Upon check in we were greeted by a very nice front desk employee who gladly obliged my request for a room close to the casino area.

"Way more than expected! " Read full review on TripAdvisor 2/28/2012 Vote

9. The nice man at the front desk gave me a free upgrade, but the resort fee was unsavory.

"Beware the Resort Fees! " Read full review on TripAdvisor 1/23/2012 Vote

10. Emily at the front desk was very friendly.

"poor customer service " Read full review on TripAdvisor 12/3/2011 Vote