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Out of 12

Hilton Waikoloa Village

Average Daily Rate: NA  
 
Hotel Class:
69-425 Waikoloa Beach Drive
Waikoloa Village, 96738 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.93
OpinionWell Value Index: NA
Traveler reviews analyzed: TripAdvisor (574) , YahooTravel (58)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 38 comments. 
75% wrote positive comments about towel
The following words were used in comments with Towel:
clean (3)   desk (8)   good (3)   housekeeping (4)   need (3)   nice (4)    
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1. The room itself was clean and they did a decent job of restocking towels and toiletries daily, though the housekeeping service often came early, and if my husband and I hadn't left the room they would generally just ask if we needed anything as opposed to offering to return at a later time (IMO, if you're coming by before noon then you can come back after noon).
"Underwhelmed - this place has seen better days " Read full review on TripAdvisor   4/4/2012 Vote      
2. However, it looked like those that did had a great time and they provided beach towels for you to use.
"Relaxing and Beautiful! " Read full review on TripAdvisor   3/31/2012 Vote      
3. The front desk and pool desks (handing out towels) were friendly and easy going.
"Lagoon makes this hotel " Read full review on TripAdvisor   3/15/2012 Vote      
4. And the staff is constantly cleaning up towels that are left behind on the pretext of 'reserving' the seat - which is a good policy.
"Mostly pros, not many cons " Read full review on TripAdvisor   1/30/2012 Vote      
5. I would not spend a week here without kids because there are more romantic/more 'natural' places to stay around the island, but we were impressed with the extensive grounds, the abundance of towels and areas to sit where you could look out at the ocean, the convenience of an espresso bar and spa on the grounds, the shaded walkways, and, especially, with the most well-trained employees we've experienced short of a 5 star city hotel.
"Great People Made The Difference -- Rooms Not So Great " Read full review on TripAdvisor   1/13/2012 Vote      
6. Thank goodness they were generous with the pool towels and no charge.
"Loved the dolphins, the sunset and the lagoon! " Read full review on TripAdvisor   4/1/2011 Vote      
7. We realized after dayone when they ran out of clean towels at the pool that this would not be a place we wouldstay again.
"Too impersonal and massive to relax on such a beautiful Island! " Read full review on TripAdvisor   3/4/2011 Vote      
8. The water and towels are free but nothing else is.
"Four Star Resort with Five Star Price$ " Read full review on TripAdvisor   2/13/2011 Vote      
9. We were there for real beaches anyway and the hotel provides nice towels from the valet parking attendants to take with you to the beach (if you have no car they provide a bus).
"Great art, nice rooms, interesting transportation, fake beach " Read full review on TripAdvisor   1/3/2011 Vote      
10. Oh, and don't buy sand toys or floats until you ask at the bell desk and rental shacks (where you get towels) if anyone has left any toys.
"Really Amazing for Families and Relaxing " Read full review on TripAdvisor   4/25/2012 Vote      
   
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