Hilton Waikoloa Village, Waikoloa Village, Front Desk

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Rank

1st

Out of 12

Hilton Waikoloa Village	Average Daily Rate: NA Check Rates

Hotel Class:

69-425 Waikoloa Beach Drive

Waikoloa Village, 96738 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.93

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (574) , YahooTravel (58)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 49 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (6) helpful (3) informative (2) welcoming (2) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was staffed with two person to greet new arrivals.

"Room with a view " Read full review on TripAdvisor 3/9/2012 Vote

2. The front desk is awesome and accommodating as well.

"Disney in Hawaii " Read full review on TripAdvisor 3/7/2012 Vote

3. The front desk staff was very friendly and the check in was smooth even though there was a bit of a wait because there were quite a few guests that arrived almost at the same time.

"Beautiful Huge Resort " Read full review on TripAdvisor 1/17/2012 Vote

4. Check in was a breeze and the front desk staff were very welcoming.

"a nice splurge! " Read full review on TripAdvisor 1/7/2012 Vote

5. In particular, Jennifer at the front desk was friendly and efficient and secured for us a lovely room with an unforgettable view.

"Perfect for the right kind of vacationers " Read full review on TripAdvisor 1/1/2012 Vote

6. We are not big eaters, but enjoyed the grill by the Dolphin pool, and the food at the sports bar lounge near the front desk was exellant (my wife said the Chinese Chicken Salad was the best she ever had).

"Location-Location-Location " Read full review on TripAdvisor 11/16/2011 Vote

7. Finally for some mysterious reason the woman at the front desk relented, and let us have the one room for $160.

"So grateful we weren't actually staying here! " Read full review on TripAdvisor 8/21/2011 Vote

8. The staff on the front desk were very helpful though.

"Not for families with strollers/prams or for people who want good service. " Read full review on TripAdvisor 8/19/2011 Vote

9. The staff ranged from friendly and helpful (housekeeping, front desk) to marginal and even surly (restaurant wait staff, towel desk).

"Bring Your Wallet " Read full review on TripAdvisor 7/29/2011 Vote

10. From the moment we arrived, the Front Desk and Special Events staff was attentive and helpful.

"Quality Service " Read full review on TripAdvisor 7/28/2011 Vote