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Out of 12

Hilton Waikoloa Village

Average Daily Rate: NA  
 
Hotel Class:
69-425 Waikoloa Beach Drive
Waikoloa Village, 96738 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.93
OpinionWell Value Index: NA
Traveler reviews analyzed: TripAdvisor (574) , YahooTravel (58)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 24 comments. 
The following words were used in comments with Manager:
apologetic (2)   bill (2)   complaints (2)   credit (2)   generous (2)   hotel (5)   management (25)    
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1. I called the hotels phone and asked to speak with the general manager.
"Disneyland of the Big Island could learn a little something from Disney " Read full review on TripAdvisor   4/2/2012 Vote      
2. My day could not have run smoother and that was thanks to Kristine my catering manager.
"Wedding at the Hilton " Read full review on TripAdvisor   3/29/2012 Vote      
3. It was a voice mail from the managers about offer to stay again, but it still rang in the room.
"Won't stay at the Hilton Waikoloa Village Hotel again " Read full review on TripAdvisor   2/14/2012 Vote      
4. ) Jennifer Poole, manager at the hotel National Car office, is exceptionally friendly and helpful.
"Hilton Waikoloa and National Car Rental (Snorkeling advice) " Read full review on TripAdvisor   12/10/2011 Vote      
5. The substitute manager gave me the business card of Imari's manager so I called him the next day.
"Disney in Paradise? " Read full review on TripAdvisor   9/12/2011 Vote      
6. The night before we checked out, I called downstairs looking for a manager and when I explained why, the woman I spoke with immediately took another $100 off the bill and was extremely apologetic.
"Disney in Paradise? " Read full review on TripAdvisor   9/12/2011 Vote      
7. He was very apologetic and since the manager wasn't at the restaurant at the time, they sent in a backup and he was very nice (free dessert and 15% off the bill).
"Disney in Paradise? " Read full review on TripAdvisor   9/12/2011 Vote      
8. We finally were able to talk to the manager & got $100 credit to our room.
"Not sure if we will be back " Read full review on TripAdvisor   8/27/2011 Vote      
9. On check out, I received an email from the hotel manager requesting any comments and feedback.
"Good, but with some issues...! " Read full review on TripAdvisor   8/23/2011 Vote      
10. I did get a reply from the manager within the hour saying he was sorry about what happened to our daughter and that he would have the taps fixed that day.
"Good, but with some issues...! " Read full review on TripAdvisor   8/23/2011 Vote      
   
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