Omni Austin, Austin, Service

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Rank

8th

Out of 287

Omni Austin	Average Price: $272 Check Rates

Hotel Class:

700 San Jacinto Boulevard at 8th Street

Austin, 78701 View map

4-Star Hotel Rank: 4 of 23
Average review rating: 3.58

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (39) , MyTravelGuide (1233) , Travelocity (5) , TripAdvisor (377) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (92) bath (14) bathroom (63) bed (74) bill (16) breakfast (57) charge (22) check in (67) check out (16) closet (13) complimentary (12) concierge (51) cost (13) deal (21) decor (15) dinner (18) discount (11) downtown (152) food (54) front desk (76) hot tub (21) hotel (710) housekeeping (26) lobby (96) location (200) manager (49) money (21) parking (83) pillow (18) pool (122) price (52) rate (49) recommend (35) restaurant (87) room (675) room service (35) service (149) sheets (11) shower (40) staff (233) street (142) suite (48) towel (26) valet (22) valet parking (15) value (12) view (76) walk (64) wireless (24)

Service

Appears in 149 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
excellent (19) expectation (7) free (11) friendly (7) good (14) great (14) guest (11) hotel (40) location (11) love (7) need (7) nice (9) outstanding (7)

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1. ) For luxury travel, where you want a lot of attentive service and being called by name, the Four Seasons is still going to be your choice.

"Another Visit to the Omni Austin " Read full review on TripAdvisor 5/16/2012 Vote

2. The location is excellent and the service is very good, but because of the need for updating, I would rate it as overpriced if you pay their usual rate.

"Nice hotel, good service, but... " Read full review on TripAdvisor 5/7/2012 Vote

3. I really noticed that this hotel has exceptional service.

"Great stay " Read full review on TripAdvisor 5/6/2012 Vote

4. Great service.

"Great hotel near all the action in Austin " Read full review on TripAdvisor 4/6/2012 Vote

5. This full service property is wonderful.

"Omni Hotel Downtown Austin " Read full review on TripAdvisor 3/5/2012 Vote

6. Service: Excellent.

"Omni Hotel Downtown Austin " Read full review on TripAdvisor 3/5/2012 Vote

7. The Omni is in a fantastic location with exceptional service and clean facilities; what you would expect from this brand.

"Great Hotel " Read full review on TripAdvisor 2/16/2012 Vote

8. From check in, until check out the service was impeccable.

"Wonderful stay at the Omni ! " Read full review on TripAdvisor 12/1/2011 Vote

9. Hotel itself is very, very, clean and other services you'd expect from a first rate hotel.

"Wonderful service and amenities " Read full review on TripAdvisor 11/27/2011 Vote

10. I stayed here for a bachelorette party and although the service was great some of the suits were extremely out dated and need renovation.

"Good for large groups, but some of the rooms need updating " Read full review on TripAdvisor 11/15/2011 Vote