Omni Austin, Austin, Bill - Hotel Features

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OpinionWell
Rank

8th

Out of 287

Omni Austin	Average Price: $272 Check Rates

Hotel Class:

700 San Jacinto Boulevard at 8th Street

Austin, 78701 View map

4-Star Hotel Rank: 4 of 23
Average review rating: 3.58

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (39) , MyTravelGuide (1233) , Travelocity (5) , TripAdvisor (377) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Bill	Appears in 16 comments. 100% wrote positive comments about bill

The following words were used in comments with Bill:

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1. Concierge Bill Cooke was amazing and helped me navigate a solo business trip perfectly.

"Fabulous hotel with extremely attentive service " Read full review on TripAdvisor 3/16/2012 Vote

2. Our dinner was fabulous (see remarks under Truluck's) and Bill even provided us with a complimentary appetizer of crab cakes.

"excellent hotel and gratius staff " Read full review on TripAdvisor 11/13/2011 Vote

3. Big hassle with my bill and accounting department.

"Rejected offer to come back and stay for free. " Read full review on TripAdvisor 6/30/2008 Vote

4. Omni Austin Downtown fits this bill.

"Made a Believer our of Me " Read full review on TripAdvisor 1/30/2012 Vote

5. I was mistakenly charged for the internet, but it was removed from the bill (after about 45 minutes' discussion/delay at checkout).

"Okay Austin Hotel " Read full review on TripAdvisor 12/29/2011 Vote

6. My only complaint is that even though I am an Omni Preferred Guest, they charged me for internet ($9.95/night if you're not enrolled in that program) on my initial bill so I had to head down and clear that up with the front desk before leaving.

"Can't Beat The Location " Read full review on TripAdvisor 4/3/2010 Vote

7. Upon checkout, I found I had been charged for a night of parking that I did not park and it was very simple to have the charge removed from the bill.

"Nice stay " Read full review on TripAdvisor 9/25/2009 Vote

8. Also, they put made up charges on our bill.

"Will never stay here again and advise all to read this " Read full review on TripAdvisor 7/10/2009 Vote

9. Also, they put made up charges on our bill.

"MGMT AWFUL-WIll NEVER STAY HERE AGAIN. " Read full review on YahooTravel 7/10/2009 Vote

10. The food was great but the staff will tell you anything for you to think you are getting a really good deal and then bill you for it later.

"AWFUL Wedding Experience " Read full review on TripAdvisor 10/15/2008 Vote