Omni Austin, Austin, Front Desk

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Rank

8th

Out of 287

Omni Austin	Average Price: $272 Check Rates

Hotel Class:

700 San Jacinto Boulevard at 8th Street

Austin, 78701 View map

4-Star Hotel Rank: 4 of 23
Average review rating: 3.58

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (39) , MyTravelGuide (1233) , Travelocity (5) , TripAdvisor (377) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (92) bath (14) bathroom (63) bed (74) bill (16) breakfast (57) charge (22) check in (67) check out (16) closet (13) complimentary (12) concierge (51) cost (13) deal (21) decor (15) dinner (18) discount (11) downtown (152) food (54) front desk (76) hot tub (21) hotel (710) housekeeping (26) lobby (96) location (200) manager (49) money (21) parking (83) pillow (18) pool (122) price (52) rate (49) recommend (35) restaurant (87) room (675) room service (35) service (149) sheets (11) shower (40) staff (233) street (142) suite (48) towel (26) valet (22) valet parking (15) value (12) view (76) walk (64) wireless (24)

Front desk

Appears in 76 comments.

67% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (4) concierge (8) desk (78) friendly (15) great (5) helpful (12) hotel (8) maintenance (3) management (4) money (3) nice (6) night (3) noise (3)

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1. The front desk and bellmen were also wonderful.

"The Staff Make the Hotel " Read full review on TripAdvisor 2/21/2012 Vote

2. Frankly, I was amazed the front desk didn't already know of our issues.

"We Survived Our Stay, But I Didn't Even Get a Lousy T-Shirt " Read full review on TripAdvisor 2/5/2012 Vote

3. Extremely friendly and helpful front desk and valet staff.

"Classy Hotel in a Great Location " Read full review on TripAdvisor 12/21/2011 Vote

4. STAFF: The staff was courteous, friendly, helpful in every way from the front desk to the valet and bellman.

"excellent hotel and gratius staff " Read full review on TripAdvisor 11/13/2011 Vote

5. When we arrived, the bell staff and front desk are awesome.

"Omni great as usual " Read full review on TripAdvisor 11/6/2011 Vote

6. I had to return to the hotel that afternoon to pick up my dry cleaning, and, while waiting at the front desk, I jokingly asked if they shut down the 18th floor today.

Read full review 10/8/2011 Vote

7. The staff at the front desk was very friendly and helpful.

"Great Military Rate at a great location! " Read full review on TripAdvisor 9/12/2011 Vote

8. All of my interactions with the front desk and concierge staff were great.

"Very good business hotel " Read full review on TripAdvisor 9/9/2011 Vote

9. Wonderful front desk staff, bell staff and door staff - any personality the hotel has comes directly from these great guys.

"Great location, good hotel " Read full review on TripAdvisor 7/27/2011 Vote

10. Front desk was great however.

"No microwave or refrigerator ugh!!! " Read full review on TripAdvisor 6/28/2011 Vote