Honua Kai Resort & Spa, Lahaina, Front Desk

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » Honua Kai Resort & Spa

OpinionWell
Rank

1st

Out of 91

Honua Kai Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

130 kai Malina Parkway

Lahaina, 96761 View map

0-Star Hotel Rank: 1 of 49
Average review rating: 5

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (1) , TripAdvisor (677)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (82) balcony (118) bar (61) bath (75) bathroom (119) beach (807) bed (112) breakfast (90) charge (35) check in (54) concierge (79) cost (40) deal (59) deck (33) dinner (97) fee (129) food (216) front desk (106) gym (37) hot tub (77) hotel (555) housekeeping (89) laundry (82) lobby (65) location (263) lunch (66) maid service (46) money (53) ocean (444) parking (126) patio (45) pool (913) price (119) rate (39) recommend (154) restaurant (300) room (1042) service (336) shower (61) spa (104) staff (316) street (128) suite (179) towel (156) tub (34) valet (85) value (50) view (546) walk (202) wireless (38)

Front desk

Appears in 106 comments.

79% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) concierge (12) desk (108) friendly (12) great (6) helpful (12) hotel (7) housekeeping (15) liked (6) need (8) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. At the second tower we found the self parking convenient, but the front desk checked to see if we needed baggage assistance.

"Simply Paradise " Read full review on TripAdvisor 5/13/2012 Vote

2. Here are some of the other things I liked best about the Honua Kai:- Full kitchen with dishwasher (pots, pans, dishes, etc. provided)- In-unit washer and dryer (detergent and dryer sheets provided)- Large bathrooms with separate shower/tub and double sinks- Very comfortable King size beds in bedrooms- Friendly housekeepers- Excellent front desk and bellhop service- Great Concierge service.

"The perfect place for families. Love the kids club! " Read full review on TripAdvisor 5/12/2012 Vote

3. Especially front desk as they were a big help with a departure issue we had.

"Great resort, great time but...... " Read full review on TripAdvisor 5/7/2012 Vote

4. Front desk staff were nice and helpful.

"LOVED IT!! " Read full review on TripAdvisor 4/16/2012 Vote

5. Everyone was so friendly and helpful from the front desk to the valet to the concierge where we booked some tours.

"Exceeded our Expectations in Every Way " Read full review on TripAdvisor 2/11/2012 Vote

6. The front desk staff was very friendly and gave us advice on places to eat, shop, see etc. We were very sad to leave.

"Hawiian Honeymoon " Read full review on TripAdvisor 1/31/2012 Vote

7. The service is also excellent, from the cleaning staff, front desk to the valet parking.

"Amazing - Simply Amazing " Read full review on TripAdvisor 1/30/2012 Vote

8. Everything from housekeeping to the front desk to the valet was first class.

"Excellent in Every Eay " Read full review on TripAdvisor 1/11/2012 Vote

9. Our experience with the front desk personnel was beyond fantastic.

"Christmas Vacation for Extended Family of 14! " Read full review on TripAdvisor 12/27/2011 Vote

10. We called front desk for help at night, but they said their technician is gone for the day.

"Nice Resort " Read full review on TripAdvisor 12/15/2011 Vote