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OpinionWell
Rank
19th
Out of 493
Hyatt San Francisco
Average Price: $255
Check Rates
Hotel Class:
345 Stockton Street
San Francisco, 94108
View map
4-Star Hotel Rank:
12 of 37
Average review rating:
3.74
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
8
)
,
Expedia
(
44
)
,
MyTravelGuide
(
849
)
,
Travelocity
(
36
)
,
TripAdvisor
(
771
)
,
YahooTravel
(
21
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Remodeling
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(45)
bar
(118)
bath
(29)
bathroom
(142)
beach
(13)
bed
(152)
breakfast
(169)
charge
(35)
check in
(100)
check out
(24)
closet
(28)
complimentary
(13)
concierge
(135)
cost
(30)
deal
(34)
decor
(35)
dinner
(33)
discount
(19)
downtown
(29)
food
(89)
front desk
(117)
gym
(35)
hotel
(1007)
housekeeping
(44)
lobby
(112)
location
(458)
manager
(16)
money
(26)
parking
(81)
pillow
(18)
price
(107)
rate
(53)
recommend
(92)
restaurant
(234)
room
(1160)
room service
(30)
service
(232)
shower
(54)
staff
(338)
street
(126)
suite
(28)
towel
(24)
tub
(16)
valet
(29)
valet parking
(22)
value
(31)
view
(502)
walk
(117)
water pressure
(14)
wireless
(41)
See more
Room service
Appears in 30 comments.
100% wrote positive comments about
room service
The following words were used in comments with
Room service:
excellent
(3)
good
(3)
great
(3)
hotel
(5)
housekeeping
(3)
liked
(3)
location
(5)
night
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The sevice was exceptional, from housekeeping to
room service
.
"Great location, great view "
Read full review
on
TripAdvisor
5/20/2012
Vote
2.
Fantastic location with decent
room service
food.
"Great Union Square Location "
Read full review
on
TripAdvisor
4/19/2012
Vote
3.
I called down to
room service
with my odd request for a fork and a spoon, and in within what seemed like 2 mins, they sent me up a plate, glass, full set of silverware, and linens to my room.
"Excellent hotel has all you need - location, comfort, & great service! "
Read full review
on
TripAdvisor
1/7/2012
Vote
4.
Used
room service
daily and was impressed with the efficient service.
"Overall grade is "B". "
Read full review
on
TripAdvisor
12/27/2011
Vote
5.
The service was great (super fast
room service
), the rooms were very comfortable, the restaurant on the 36th floor had spectacular views, and the location is really ideal.
"Ideal location, great service, very comfortable room "
Read full review
on
TripAdvisor
11/9/2011
Vote
6.
What I like most about the hotel was the location, the views, the clean/contemporary look/feel, the comfortable bed, the exercise room, the toiletries (shampoo/soap has a great scent),
room service
, and the breakfast buffet.
"Nice, Contemporary Style Hotel "
Read full review
on
TripAdvisor
8/8/2011
Vote
7.
See below:PROS- Superb location at Union Square- Renovated rooms nice quality, modern fitouts- Excellent concierges- Good housekeeping staff- Reasonable prompt responses to service callsCONS- Takes some work to get bell hops to help with bags (they need to staff more for such a busy hotel)- Checkin at front desk had a long wait and was slow (again, they need to staff more)- Breakfast buffet is expensive and is not good value for what you get- Parking is absurdly priced- Internet is an extra $10/day when it should be complimentary-
Room service
menu is minimalBottom line is that this hotel has great potential given it's superb Union Square location and newly renovated rooms which bring the facility up to what you expect from a flagship Grand Hyatt property in San Fran.
"Standard Grand Hyatt quality in a great location at a steep price "
Read full review
on
TripAdvisor
6/13/2011
Vote
8.
Room service
breakfast was lovely, good size room and bathroom and very clean.
"Great location but maybe a bit pricey "
Read full review
on
TripAdvisor
5/8/2011
Vote
9.
Hotel services were excellent especially their 24-hr
room service
.
"Centralized location to all businesses and Union Square, thus, convenient. "
Read full review
on
Expedia
8/13/2009
Vote
10.
I've never been to the breakfast buffet, but have ordered
room service
for breakfast many times.
"Great Location "
Read full review
on
TripAdvisor
5/19/2012
Vote
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