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Rank
19th
Out of 493

Hyatt San Francisco

Average Price: $255  
 
Hotel Class:
345 Stockton Street
San Francisco, 94108 View map  
4-Star Hotel Rank: 12 of 37
Average review rating: 3.74
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (8) , Expedia (44) , MyTravelGuide (849) , Travelocity (36) , TripAdvisor (771) , YahooTravel (21)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 117 comments. 
90% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (6)   arrival (8)   concierge (21)   desk (121)   efficient (6)   floor (6)   friendly (14)   great (8)   helpful (25)   hotel (15)   housekeeping (9)   liked (5)   nice (10)   pleasant (7)   reservation (7)   welcoming (6)    
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1. When I told the front desk it was my anniversary their first response was that they could sell me a higher floor room -- I know that it is their job to sell, but it felt not too welcoming.
"Question! Concerned! " Read full review on TripAdvisor   5/23/2012 Vote      
2. I finally called the Front Desk, but the arguing was intermittent, with sometimes 5 minutes of quiet, and Security missed it.
"great hotel but huge problem with neighbors' noise " Read full review on TripAdvisor   4/26/2012 Vote      
3. The front desk staff seemed more attentive to their business customers than us.
"Business hotel " Read full review on TripAdvisor   1/28/2012 Vote      
4. The front desk staff was nice, and I like that I was able to check out using the kiosk to expedite my departure.
"Excellent hotel has all you need - location, comfort, & great service! " Read full review on TripAdvisor   1/7/2012 Vote      
5. Upon arrival very pleasant and efficient front desk promptly check in.
"Excellent Hotel " Read full review on TripAdvisor   1/4/2012 Vote      
6. The front desk was equally impressive.
"Excellent location for Union Square shopping. But can be noisy. " Read full review on TripAdvisor   12/4/2011 Vote      
7. This was our 10 yr anniversay and Glietz at the Front Desk made us feel welcome from the get go.
"Weekend Getaway " Read full review on TripAdvisor   11/22/2011 Vote      
8. The kids loved the candies that were at the front desk.
"small but standard " Read full review on TripAdvisor   10/23/2011 Vote      
9. The front desk was mostly helpful, but sometimes copped an attitude.
"Nice Remodel, if you can get a deal. " Read full review on TripAdvisor   10/20/2011 Vote      
10. The location is great and the concierge and front desk try their best.
"Not a 5 star hotel " Read full review on TripAdvisor   10/15/2011 Vote      
   
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