Cartwright Hotel San Francisco, San Francisco, Service

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Rank

78th

Out of 493

Cartwright Hotel San Francisco	Average Price: $194 Check Rates

Hotel Class:

524 Sutter Street

San Francisco, 94102 View map

3-Star Hotel Rank: 37 of 110
Average review rating: 4.05

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (38) , MyTravelGuide (2) , Travelocity (11) , TripAdvisor (423) , YahooTravel (18)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (57) bath (14) bathroom (106) beach (4) bed (103) breakfast (98) charge (12) check in (20) check out (5) closet (36) complimentary (31) cost (9) deal (15) decor (10) dinner (12) downtown (12) food (13) front desk (43) hotel (560) housekeeping (8) lobby (68) location (221) maid (5) maid service (4) money (20) parking (43) pillow (11) price (45) rate (22) recommend (47) restaurant (49) room (558) room service (4) service (45) sheets (4) shower (32) staff (209) street (97) suite (22) to park (5) towel (5) tub (4) valet parking (4) value (20) view (21) walk (53) walk in (4) walk-in (4) wireless (29)

Service

Appears in 45 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) free (10) friendly (7) good (5) great (8) happy (4) helpful (5) hotel (11) lobby (4) location (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was better than average and prompt.

"Very Convenient Location " Read full review on TripAdvisor 5/3/2012 Vote

2. Service is very helpful but a bit of a stickler on check in time.

"Convenient Union Square location " Read full review on TripAdvisor 3/8/2012 Vote

3. But overall the customer service is awesome.

"Traditional hotel..good stay " Read full review on TripAdvisor 3/7/2012 Vote

4. The beds were very comfortable and the hotel had an environmental friendly service where if you asked them to not clean your room one day, they would give you $10 towards the bar or a Starbucks gift card.

"Excellent Experience " Read full review on TripAdvisor 3/5/2012 Vote

5. The staff is amazing, and customer service seems to be one of their main goals.

"If Union Square in SF is your goal, the Larkspur is clear choice of where to stay. " Read full review on TripAdvisor 11/30/2011 Vote

6. In a nut shell, the hotel, location and service was amazing.

"Would definitely recommend this hotel! " Read full review on TripAdvisor 8/29/2011 Vote

7. However, as in all the hotels of the group, the customer service is great - the staff is genuinely helpful and friendly.

"Average hotel, friendly staff... " Read full review on TripAdvisor 8/21/2011 Vote

8. From the moment we arrived to when we booked out, the service was excellent and the staff always helpful.

"Friendly, Clean and Great Location " Read full review on TripAdvisor 7/15/2011 Vote

9. I mentioned earlier the excellent service provided by Edward, in contrast the daytime staff were quite rude.

"Great Location " Read full review on TripAdvisor 5/29/2011 Vote

10. On checking in we were greeted by Edward who was very charming and provided excellent service; offered advice on the local area and travel tips etc, very friendly.

"Great Location " Read full review on TripAdvisor 5/29/2011 Vote