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Grosvenor Suites
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OpinionWell
Rank
72nd
Out of 493
Grosvenor Suites
Average Price: $145
Check Rates
Hotel Class:
899 Pine Street
San Francisco, 94108
View map
3-Star Hotel Rank:
32 of 110
Average review rating:
4.13
OpinionWell Value Index:
6
Traveler reviews analyzed:
YahooTravel
(
9
)
,
MyTravelGuide
(
10
)
,
Travelocity
(
7
)
,
Expedia
(
29
)
,
TripAdvisor
(
351
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(6)
balcony
(28)
bargain
(8)
bath
(4)
bathroom
(53)
bed
(64)
bill
(5)
breakfast
(177)
cable
(9)
charge
(7)
check in
(12)
closet
(26)
complimentary
(21)
cost
(17)
deal
(17)
decor
(18)
dinner
(8)
discount
(12)
downtown
(12)
food
(27)
front desk
(35)
hotel
(336)
housekeeping
(8)
laundry
(12)
lobby
(14)
location
(197)
lunch
(8)
manager
(4)
money
(26)
neighborhood
(12)
parking
(50)
price
(68)
rate
(12)
recommend
(45)
refund
(4)
restaurant
(25)
room
(427)
service
(41)
sheets
(4)
shower
(14)
shuttle
(9)
staff
(147)
street
(38)
suite
(206)
to park
(4)
towel
(13)
value
(43)
view
(130)
walk
(86)
wireless
(22)
See more
Service
Appears in 41 comments.
100% wrote positive comments about
service
The following words were used in comments with
Service:
clean
(3)
comfortable
(3)
customer
(3)
excellent
(5)
friendly
(6)
good
(7)
great
(8)
helpful
(3)
hotel
(7)
location
(6)
nice
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Average: Some reception staff more friendly (customer
service
orientated) than others.
"Great Central location "
Read full review
on
TripAdvisor
1/25/2012
Vote
2.
Special mention for Ryan on front of house reception whose customer
service
was truly exceptional.
"Great Service "
Read full review
on
TripAdvisor
1/11/2012
Vote
3.
For business or non-luxury travel, this is a very
service
able choice.
"Excellent location, large suites, shows its age "
Read full review
on
TripAdvisor
11/18/2011
Vote
4.
We were given a free upgrade upon check-in, always a plus, and received wonderful
service
throughout our visit.
"Wonderful Union Square Hotel "
Read full review
on
TripAdvisor
11/7/2011
Vote
5.
There is also a coin laundry and dry cleaning
service
available.
"Had a Great Time! "
Read full review
on
TripAdvisor
10/11/2011
Vote
6.
The customer
service
was great.
"Excellent Lodging on Nob Hill "
Read full review
on
TripAdvisor
7/25/2011
Vote
7.
The staff was very attentive and helped us get a car
service
to the airport (which was the same price as the taxi and so much nicer) as well as gave us wonderful directions around town.
"Perfect spot to lay your head "
Read full review
on
TripAdvisor
3/16/2011
Vote
8.
If you are looking for value, conveinence and great
service
, this is the place.
"Great place to stay while in San Francisco "
Read full review
on
TripAdvisor
2/24/2011
Vote
9.
Some of the
service
staffs are really nice but does not make you feel comfortable at all.
"Terrible, definitely not worth the price "
Read full review
on
TripAdvisor
12/31/2010
Vote
10.
Our stay was based on Tripadvisor reviews and I am very happy with the overall
service
of staff and the amenities of the hotel.
"Well worth staying here "
Read full review
on
TripAdvisor
8/25/2010
Vote
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