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OpinionWell
Rank
72nd
Out of 493

Grosvenor Suites

Average Price: $145  
 
Hotel Class:
899 Pine Street
San Francisco, 94108 View map  
3-Star Hotel Rank: 32 of 110
Average review rating: 4.13
OpinionWell Value Index: 6
Traveler reviews analyzed: YahooTravel (9) , MyTravelGuide (10) , Travelocity (7) , Expedia (29) , TripAdvisor (351)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 41 comments. 
100% wrote positive comments about service
The following words were used in comments with Service:
clean (3)   comfortable (3)   customer (3)   excellent (5)   friendly (6)   good (7)   great (8)   helpful (3)   hotel (7)   location (6)   nice (4)    
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1. Average: Some reception staff more friendly (customer service orientated) than others.
"Great Central location " Read full review on TripAdvisor   1/25/2012 Vote      
2. Special mention for Ryan on front of house reception whose customer service was truly exceptional.
"Great Service " Read full review on TripAdvisor   1/11/2012 Vote      
3. For business or non-luxury travel, this is a very serviceable choice.
"Excellent location, large suites, shows its age " Read full review on TripAdvisor   11/18/2011 Vote      
4. We were given a free upgrade upon check-in, always a plus, and received wonderful service throughout our visit.
"Wonderful Union Square Hotel " Read full review on TripAdvisor   11/7/2011 Vote      
5. There is also a coin laundry and dry cleaning service available.
"Had a Great Time! " Read full review on TripAdvisor   10/11/2011 Vote      
6. The customer service was great.
"Excellent Lodging on Nob Hill " Read full review on TripAdvisor   7/25/2011 Vote      
7. The staff was very attentive and helped us get a car service to the airport (which was the same price as the taxi and so much nicer) as well as gave us wonderful directions around town.
"Perfect spot to lay your head " Read full review on TripAdvisor   3/16/2011 Vote      
8. If you are looking for value, conveinence and great service, this is the place.
"Great place to stay while in San Francisco " Read full review on TripAdvisor   2/24/2011 Vote      
9. Some of the service staffs are really nice but does not make you feel comfortable at all.
"Terrible, definitely not worth the price " Read full review on TripAdvisor   12/31/2010 Vote      
10. Our stay was based on Tripadvisor reviews and I am very happy with the overall service of staff and the amenities of the hotel.
"Well worth staying here " Read full review on TripAdvisor   8/25/2010 Vote      
   
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