Hotel Palomar Philadelphia - a Kimpton Hotel, Philadelphia, Manager

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Rank

2nd

Out of 177

Hotel Palomar Philadelphia - a Kimpton Hotel	Average Price: $275 Check Rates

Hotel Class:

117 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 2 of 18
Average review rating: 4.36

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (12) , Travelocity (2) , TripAdvisor (506)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (37) bar (137) bath (26) bathroom (113) bed (141) breakfast (78) charge (14) check in (72) check out (20) complimentary (56) concierge (22) cost (11) deal (23) decor (88) dinner (41) downtown (23) food (59) front desk (103) gym (12) hotel (1052) housekeeping (27) lobby (149) location (261) manager (26) mini-bar (15) money (14) neighborhood (16) parking (35) pillow (25) price (29) rate (46) recommend (91) restaurant (229) room (866) room service (53) service (180) sheets (13) shower (40) spa (67) staff (380) street (70) suite (39) towel (21) tub (51) valet (62) valet parking (29) value (20) view (97) walk (84) wireless (23)

Manager

Appears in 26 comments.

82% wrote positive comments about manager

The following words were used in comments with Manager:
best (2) chocolate (3) desk (3) doorman (2) poor (2) reception (3) reservation (3) welcoming (2) well (3) wine (4) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Eric Rollins one of the Hotel Managers is always eager to please and has always made our stays great with his added touches.

"The only place to stay in Philly! " Read full review on TripAdvisor 4/24/2012 Vote

2. Once we settled in, room service came with chocolates, fruit, sparkling water, and a wonderful handwritten note from the manager welcoming us.

"Great Service, Great Boutique Hotel " Read full review on TripAdvisor 2/21/2012 Vote

3. Kelly The Front Office Manager was AWESOME.

"I had the best stay ever at Palomar Philly! " Read full review on TripAdvisor 1/20/2012 Vote

4. Kelly, the front office manager, was so sweet to leave a piece of the most delicious chocolate cake and a bottle of champagne to enjoy after my evening out on the town.

"Best birthday ever spent at a hotel! " Read full review on TripAdvisor 1/10/2012 Vote

5. During the complimentary wine hour, a manager noticed our daughter wasn't drinking the hot apple cider offered to kids and asked if she'd like anything else.

"Terrific Service, Fun Location " Read full review on TripAdvisor 1/2/2012 Vote

6. This past visit we brought our teenagers and needed adjoining rooms the hotel manager assured me it would be taken care of and it was, no problems.

"Wonderful stay! " Read full review on TripAdvisor 12/10/2011 Vote

7. This was our 2nd stop of 4 for our 25th Wedding Anniversary and could not have been any happier - we valet parked and were in and out a few times and always found the guys on the door top notch - we only talked to reception a couple of times and found them professional and polite - as it was our 25th anniversary when we got to our room we found a hand written note from the manager wishing us well with some fruit a bottle of wine and chocolate covered strawberries - that was a very nice touch.

"The Pride of Philadelphia " Read full review on TripAdvisor 9/14/2011 Vote

8. Kelley the hotel manager went out of her way to make us feel welcome.

"Great anniversary weekend " Read full review on TripAdvisor 7/7/2011 Vote

9. Kelly, the hotel manager was amazing.

"Excellent! " Read full review on TripAdvisor 6/28/2011 Vote

10. As with all other Kimpton properties I've visited, the staff were uniformly friendly, efficient and fun; I don't know how they achieve this, but every employee seems genuinely interested in making sure you are happy, from the doorman to the reception folks to the managers.

"Another spectacular Kimpton property! " Read full review on TripAdvisor 3/29/2011 Vote