Hotel Palomar Philadelphia - a Kimpton Hotel, Philadelphia, Front Desk

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Hotel Palomar Philadelphia - a Kimpton Hotel

Back to search results

OpinionWell
Rank

2nd

Out of 177

Hotel Palomar Philadelphia - a Kimpton Hotel	Average Price: $275 Check Rates

Hotel Class:

117 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 2 of 18
Average review rating: 4.36

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (12) , Travelocity (2) , TripAdvisor (506)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (37) bar (137) bath (26) bathroom (113) bed (141) breakfast (78) charge (14) check in (72) check out (20) complimentary (56) concierge (22) cost (11) deal (23) decor (88) dinner (41) downtown (23) food (59) front desk (103) gym (12) hotel (1052) housekeeping (27) lobby (149) location (261) manager (26) mini-bar (15) money (14) neighborhood (16) parking (35) pillow (25) price (29) rate (46) recommend (91) restaurant (229) room (866) room service (53) service (180) sheets (13) shower (40) spa (67) staff (380) street (70) suite (39) towel (21) tub (51) valet (62) valet parking (29) value (20) view (97) walk (84) wireless (23)

Front desk

Appears in 103 comments.

81% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (16) great (6) helpful (8) hotel (19) housekeeping (8) location (6) nice (7) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I mentioned this to the front desk and their nonchalant response was that this is the center of town with lots of bars.

"Worst nights sleep ever " Read full review on TripAdvisor 4/16/2012 Vote

2. The front desk associate, Melissa, gave us a free appetizer as an apology (unnessecary but sweet!).

"Fantastic Experience! " Read full review on TripAdvisor 4/9/2012 Vote

3. We were greeted with a smile at the front desk and efficiently checked in.

"Great value in a large city " Read full review on TripAdvisor 3/25/2012 Vote

4. Liked the lobby, with cheerful fireplace and super friendly front desk staff.

"A gem in the heart of Philly " Read full review on TripAdvisor 3/13/2012 Vote

5. The service from the front desk could have been much better.

"Birthday Celebration President's Day Weekend " Read full review on TripAdvisor 2/20/2012 Vote

6. I made my way to the front desk where I was greeted by a pleasant young woman.

"VERY Enjoyable Stay at Hotel Palomar " Read full review on TripAdvisor 2/15/2012 Vote

7. Eric at the front desk took excellent care of us, the room was comfortable and beautiful, the view was stunning, and the overall style of the hotel was perfect for us.

"I'm a convert to Kimpton. " Read full review on TripAdvisor 1/23/2012 Vote

8. In particular, for Hotel Palomar in Philadelphia:PRO- Service: Front desk staff were attentive, checked me in and out quickly, and were kind enough to hold my bags while I did a bit of shopping after checking out.

"Another great Kimpton Hotel " Read full review on TripAdvisor 1/5/2012 Vote

9. the front desk staff were great.

"Fun, atmosphere and location " Read full review on TripAdvisor 12/31/2011 Vote

10. We were greeted friendly at the front desk, I said 'Cheers', and he smiled at me and also said 'Cheers', and then continued our check in process.

"Fantastic Spa room, but service had hick-ups " Read full review on TripAdvisor 12/28/2011 Vote