Inn Chicago, Chicago, Manager

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Rank

45th

Out of 415

Inn Chicago	Average Price: $181 Check Rates

Hotel Class:

162 East Ohio Street

Chicago, 60611-3105 View map

2-Star Hotel Rank: 2 of 49
Average review rating: 3.29

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (23) , Travelocity (8) , TripAdvisor (487) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (13) bar (99) bath (15) bathroom (277) bed (127) breakfast (32) charge (25) check in (81) check out (15) check-out (11) closet (13) complimentary (11) concierge (36) cost (20) deal (58) deck (13) decor (18) dinner (16) discount (16) downtown (66) food (17) front desk (112) hotel (837) housekeeping (19) lobby (191) location (413) maid (16) manager (25) money (31) parking (50) pillow (27) price (150) rate (54) recommend (66) restaurant (101) room (987) room service (14) service (90) sheets (20) shower (56) staff (247) street (78) suite (23) towel (27) tub (11) valet (19) value (40) view (68) walk (87) wireless (44)

Manager

Appears in 25 comments.

57% wrote positive comments about manager

The following words were used in comments with Manager:
complain (2) desk (7) guest (3) hall (2) hotel (4) management (29) night (2) rude (4) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. LYING BY OMISSION--Front Office Manager Anthony Carten delights in jerking you around.

"Calculating to take advantage of Tourists " Read full review on TripAdvisor 5/21/2012 Vote

2. The manager was very nice and had it fixed for us for night two.

"Less than Impressed " Read full review on TripAdvisor 8/19/2011 Vote

3. They also offered a FREE wine and cheese managers reception on the night I arrived.

"A Fabulous Find in Downtown Chicago! " Read full review on TripAdvisor 12/11/2010 Vote

4. The concierge LaTonya and manager Alyn did EVERYTHING in their power (including staying past their work hours) to help us make this the most amazing proposal ever.

"Far and Away the Best Customer Service EVER!!!! " Read full review on TripAdvisor 11/16/2009 Vote

5. I called and left several messages for the manager but he/she never returned my call.

"They Would NOT Work With Me! " Read full review on TripAdvisor 12/28/2011 Vote

6. The lady on the phone asked if she could speak with the front desk staff to get this issue resolved and the front desk staff said 'no, I can't talk to them because I am not a manager.

"Rude staff! NOT impressed! " Read full review on TripAdvisor 10/18/2011 Vote

7. ' I then had to ask the front desk staff if they could go get the manager so they could talk to them.

"Rude staff! NOT impressed! " Read full review on TripAdvisor 10/18/2011 Vote

8. I spent three hours in their lobby because the manager would disappear for 20-30 minutes each time (IE he went to call his boss and was gone for 30 minutes, I asked to speak with his manager and he was gone for 30 minutes, etc etc).

"Worst Hotel Experience I have Ever Experienced! " Read full review on TripAdvisor 9/6/2011 Vote

9. The supervisor or manager did not even call me.

"The worst hotel- Do not stay at this hotel " Read full review on TripAdvisor 11/29/2009 Vote

10. Arrived at reception to be greeted by staff who at the time couldnt be more awkward or rude if they tried to a fellow guest who was obviously in distress all because they couldnt get her card to swipe treateed like she was a criminal and not a guest,thought to myself i certainly wouldnt put up with that treatment,however when my daughters swipe card for her room wouldnt work the young spikey haired lad at reception who also looked after?the guest in was referring to then tried to do exactly the same with myself and managed to press all of my buttons to the point he was a very lucky his manager stepped in.

"Great Location Thats about all!!! " Read full review on TripAdvisor 11/21/2009 Vote