Inn Chicago, Chicago, Front Desk

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Rank

45th

Out of 415

Inn Chicago	Average Price: $181 Check Rates

Hotel Class:

162 East Ohio Street

Chicago, 60611-3105 View map

2-Star Hotel Rank: 2 of 49
Average review rating: 3.29

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (23) , Travelocity (8) , TripAdvisor (487) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (13) bar (99) bath (15) bathroom (277) bed (127) breakfast (32) charge (25) check in (81) check out (15) check-out (11) closet (13) complimentary (11) concierge (36) cost (20) deal (58) deck (13) decor (18) dinner (16) discount (16) downtown (66) food (17) front desk (112) hotel (837) housekeeping (19) lobby (191) location (413) maid (16) manager (25) money (31) parking (50) pillow (27) price (150) rate (54) recommend (66) restaurant (101) room (987) room service (14) service (90) sheets (20) shower (56) staff (247) street (78) suite (23) towel (27) tub (11) valet (19) value (40) view (68) walk (87) wireless (44)

Front desk

Appears in 112 comments.

69% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (21) helpful (17) hotel (11) liked (7) management (8) need (6) nice (6) problem (6) rude (8) service (8) staff (38) useful (6) welcoming (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was courteous and not overly friendly, as many a Chicagoan are, just enough to give you the basics.

"1st Visit to Chicago " Read full review on TripAdvisor 3/11/2012 Vote

2. There was an option of payment and also an option of using complementary code that we received at front desk)- Helpful receptionists - Lots of cheap restaurants nearbyCons- expensive parking ($38 self parking, $43 valet parking) - No in and out privileges for parking.

"Good location " Read full review on TripAdvisor 3/8/2012 Vote

3. The front desk clerks are professional and courteous, and aim to please.

""Hotel, Not Inn!" " Read full review on TripAdvisor 2/25/2012 Vote

4. Front desk staff was accommodating and professional.

"A gem! " Read full review on TripAdvisor 12/27/2011 Vote

5. The front desk was super helpful and the location was absolutely unbeatable - you're steps away to some really high end shops on North Michigan Ave.

"Amazing location and facilities for the price! " Read full review on TripAdvisor 12/22/2011 Vote

6. I came back down to the front desk and politely asked Veroncia if she could help us as we had never been to this beautiful city before and she did.

"Make sure to talk with Veronica at check in and Bob at check out. " Read full review on TripAdvisor 11/20/2011 Vote

7. The front desk was helpful and polite, and the bellman was helpful with a cab when needed.

"Average... " Read full review on TripAdvisor 10/27/2011 Vote

8. I like my friend, but not that much!when we told the guy at the front desk we had booked two beds and we also had it on our email confirmation he said 'oh those confirmations can be misleading.

"Less than Impressed " Read full review on TripAdvisor 8/19/2011 Vote

9. the front desk staff in the day were helpful and polite but the evening ones we found to be extremely rude and unhelpful.

"Less than Impressed " Read full review on TripAdvisor 8/19/2011 Vote

10. The front desk needs some help and maybe an extra person at busy times.

"Check in head ache " Read full review on TripAdvisor 7/25/2011 Vote