Westin Michigan Ave Hotel Chicago, Chicago, Concierge

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Rank

69th

Out of 415

Westin Michigan Ave Hotel Chicago	Average Price: $313 Check Rates

Hotel Class:

909 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 30 of 39
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (45) , MyTravelGuide (1241) , Travelocity (8) , Expedia (48) , TripAdvisor (584) , BedBugRegistry (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) bar (50) bathroom (116) beach (20) bed (142) bill (20) breakfast (41) charge (40) check in (113) check out (24) check-out (12) closet (16) concierge (56) cost (22) deal (39) decor (19) dinner (14) downtown (47) fee (16) food (45) front desk (106) gym (14) hotel (875) housekeeping (23) lake (52) lobby (114) location (408) manager (31) money (23) parking (76) pillow (26) pool (14) price (81) rate (63) recommend (59) restaurant (117) room (999) room service (28) service (198) shower (55) staff (252) street (69) suite (36) towel (36) valet (25) valet parking (18) value (32) view (150) walk (53) wireless (28)

Concierge

Appears in 56 comments.

92% wrote positive comments about concierge

The following words were used in comments with Concierge:
complaints (2) desk (14) extremely (3) friendly (3) great (9) guest (3) helpful (17) hotel (4) informative (5) recommend (4) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The doormen, concierge and front desk staff were very friendly and very helpful.

"Recommended with Reservations " Read full review on TripAdvisor 5/10/2011 Vote

2. Kira in concierge was great.

"Great Location...two strikes you're out!!! " Read full review on TripAdvisor 4/25/2011 Vote

3. This particular trip we had our concierge, Kira, help us with reservations at a new restaurant.

"Overall a terrific experience " Read full review on TripAdvisor 2/28/2011 Vote

4. The wonderful concierge Kira helped me plan a few extras -- including rose petals in the shape of a heart on the bed when we arrived -- and it could not have worked more perfectly.

"The westin on Michigan avenue is the perfect place to stay when visiting downtown Chicago. " Read full review on TripAdvisor 2/7/2011 Vote

5. The excellent concierge service provides all the information you need for your stay in Chicago.

"home from home in chicago " Read full review on TripAdvisor 12/16/2010 Vote

6. We found the concierge extremely helpful.

"Wonderful sltay " Read full review on TripAdvisor 9/12/2010 Vote

7. We found the concierge extremely helpful.

"Wonderful sltay " Read full review on TripAdvisor 9/12/2010 Vote

8. The concierge was very helpful, providing suggestions for restaurants that were not in our trip books.

"Beautiful, elegant, clean, and comfortable. " Read full review on TripAdvisor 6/25/2010 Vote

9. The Concierge was top class with great recommendations.

"Fantastic location, beautiful spacious rooms, extremely helpful and friendly staff " Read full review on TripAdvisor 4/9/2010 Vote

10. We actually stopped at the Knickerbocker Hotel and used their concierge service who was extremely friendly and helpful.

"Just another Tourist " Read full review on TripAdvisor 7/16/2009 Vote