Westin Michigan Ave Hotel Chicago, Chicago, Bill

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Rank

69th

Out of 415

Westin Michigan Ave Hotel Chicago	Average Price: $313 Check Rates

Hotel Class:

909 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 30 of 39
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (48) , MyTravelGuide (1241) , Travelocity (8) , TripAdvisor (584) , YahooTravel (45)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (27) bar (50) bathroom (116) beach (20) bed (142) bill (20) breakfast (41) charge (40) check in (113) check out (24) check-out (12) closet (16) concierge (56) cost (22) deal (39) decor (19) dinner (14) downtown (47) fee (16) food (45) front desk (106) gym (14) hotel (875) housekeeping (23) lake (52) lobby (114) location (408) manager (31) money (23) parking (76) pillow (26) pool (14) price (81) rate (63) recommend (59) restaurant (117) room (999) room service (28) service (198) shower (55) staff (252) street (69) suite (36) towel (36) valet (25) valet parking (18) value (32) view (150) walk (53) wireless (28)

Bill	Appears in 20 comments. 66% wrote positive comments about bill

The following words were used in comments with Bill:
incorrect (2) night (4)

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1. Plus they promised free internet but when we got home and reviewed our bill, they had tagged us $11.31 3 different times on our bill.

"Great location...not much else " Read full review on TripAdvisor 11/20/2011 Vote

2. Make sure you check your bills thoroughly if you decide to stay there.

"Great location...not much else " Read full review on TripAdvisor 11/20/2011 Vote

3. Check-out was ok but I was practically told off for using the registration desk as I had received the bill under the door, there were no further charges and I was 'good to go'.

"Nothing special, there are better hotels in Chicago " Read full review on TripAdvisor 6/30/2011 Vote

4. Billed for the American Girl special/got none of the extras.

"Ugh!!! " Read full review on TripAdvisor 5/15/2011 Vote

5. Now I need to contact Accounting to straighten out my billing disaster.

"Great Location...two strikes you're out!!! " Read full review on TripAdvisor 4/25/2011 Vote

6. They could not guide me to the closest catholic church, could not break a $100.00 bill and check out was a disaster.

"Great Location...two strikes you're out!!! " Read full review on TripAdvisor 4/25/2011 Vote

7. I called the Hotel's billing, and they promised that they will remove the charge.

"First-Class Hotel " Read full review on TripAdvisor 3/7/2011 Vote

8. When I got my bill I was charged for the parking.

"Worst service I have seen in years " Read full review on TripAdvisor 11/24/2010 Vote

9. The next morning there was a bill on the door, which included a charge of $55 for parking.

"Great Location, Not So Good Customer Service " Read full review on TripAdvisor 8/30/2010 Vote

10. Two out of the three days that I stayed at the hotel I had to go to the front desk and ask to have mini-bar charges removed from my bill for items that I did not consume.

"Good location but that is about it " Read full review on TripAdvisor 7/26/2010 Vote