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OpinionWell
Rank
31st
Out of 415

Sutton Place Hotel

Average Price: $310  
 
Hotel Class:
21 East Bellevue Place
Chicago, 60611 View map  
4-Star Hotel Rank: 14 of 39
Average review rating: 4.33
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (108) , Travelocity (8) , TripAdvisor (311) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
ridiculous (2)    
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1. We liked it so much, we went back a second time and the manager bought us our drinks for appreciation - that was very nice.
"Class Act! " Read full review on TripAdvisor   5/28/2009 Vote      
2. Manager John Price quickly responded that it would be no problem.
"Perfect in every way!!! " Read full review on TripAdvisor   5/22/2012 Vote      
3. From Gary the parking attendant to the front desk managers.
"vacation in chicago " Read full review on TripAdvisor   9/8/2011 Vote      
4. I normally would have dragged the executive housekeeper and manager into the room to explain to me how this happens in an 'upscale' hotel, laziness makes me too charitable.
"A little long in the tooth " Read full review on TripAdvisor   4/19/2011 Vote      
5. When we inquired at the front desk we were told that we had to ask the bar manager, but yet no one would answer at the bar.
"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor   1/3/2011 Vote      
6. When we inquired at the front desk we were told that we had to ask the bar manager, but yet no one would answer at the bar.
"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor   1/2/2011 Vote      
7. David Sowell, General Manager, and Jennifer Pfeiffer, Director of Sales and Marketing, were so gracious to meet.
"Atmosphere is so professional and so welcoming at the same time!!! " Read full review on TripAdvisor   7/26/2010 Vote      
8. When I called the manager, he predictably sent me to the accounting department who was no longer working.
"Location great, watch for hidden charges! " Read full review on TripAdvisor   9/29/2009 Vote      
9. The front desk then sent us to find the bar manager ourselves, which was ridiculous.
"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor   1/3/2011 Vote      
10. The front desk then sent us to find the bar manager ourselves, which was ridiculous.
"Great location but doesn't make up for the bad service. " Read full review on TripAdvisor   1/2/2011 Vote      
   
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