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Rank
31st
Out of 415

Sutton Place Hotel

Average Price: $310  
 
Hotel Class:
21 East Bellevue Place
Chicago, 60611 View map  
4-Star Hotel Rank: 14 of 39
Average review rating: 4.33
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (108) , Travelocity (8) , TripAdvisor (311) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 26 comments. 
50% wrote positive comments about charge
The following words were used in comments with Charge:
free (2)   hotel (5)   internet (4)   need (3)    
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1. The hotel offered an a credit for an extra charge that we read could be used for things like meals and drinks.
"Great value! " Read full review on TripAdvisor   11/29/2011 Vote      
2. They credited the charge back to my account with no hassle after I called them.
"Impeccable " Read full review on TripAdvisor   2/26/2010 Vote      
3. Only critique I have is the wi-fi internet ought to be free of charge in a place like this, and the TV/cable needs upgrading.
"Very nice hotel and excellent location " Read full review on TripAdvisor   8/26/2009 Vote      
4. Accounting made many excuses, including that this was a pending charge on my card, it was actually a credit, and eventually that they did not see that a charge was made at all.
"Great room, but billing hassles " Read full review on TripAdvisor   4/30/2012 Vote      
5. the Sutton Place either needs to embrace their kitschy look, call themselves 'retro' and up-charge, or they need an update.
"Great location and staff, needs an update " Read full review on TripAdvisor   4/30/2012 Vote      
6. When we checked out on Sunday morning, we saw our room statement still had the updated charge for the double room.
"Great room, but billing hassles " Read full review on TripAdvisor   4/30/2012 Vote      
7. She overheard my husband telling the bell hop that it was his birthday so she offered a room upgrade for a very small charge.
"Spectacular Getaway " Read full review on TripAdvisor   3/15/2012 Vote      
8. However the SP charged us an extra person charge [$40] for the first day although the person hadn't even arrived.
"Location excellent! However, lacking the "X Factor" " Read full review on TripAdvisor   12/12/2011 Vote      
9. Because ' the computers were down,' while we were in the bar, the waiter refused to charge drinks to the room.
"Great value! " Read full review on TripAdvisor   11/29/2011 Vote      
10. To use the parking lot at the hotel they charge $45 for 12-24 hours.
"Very Good Location! " Read full review on TripAdvisor   8/12/2011 Vote      
   
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