10. Positives:-Great location, end of Magnificent Mile, plenty of food options, bars, shops and I felt safe (solo female traveller)- Clean room with desk, tv, dresser, large clean bathroom- Heavy curtains made the room dark so it was easy to sleep, the room was also very quiet- Really friendly door men- Expedia offered good priceNegatives:- Staff were a little offhand (query if being a young traveller made a difference?)- Haphazard housekeeping, 1st morning toiletries were replaced with half empty (ie presumably used by someone else!) bottles and the next day not at all- Room service and bar staff tended to 'hover' over you- No safe in the room- Little information about the hotels facilities in the roomall of which tended to just take the glow of any otherwise great stay.