Raffaello Hotel Chicago, Chicago, Service

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Rank

37th

Out of 415

Raffaello Hotel Chicago	Average Price: $294 Check Rates

Hotel Class:

201 East Delaware Place

Chicago, 60611 View map

3-Star Hotel Rank: 13 of 73
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (120) , Travelocity (24) , TripAdvisor (401) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (35) bar (61) bath (18) bathroom (144) beach (16) bed (113) breakfast (75) charge (37) check in (50) check out (17) closet (14) complimentary (16) concierge (42) cost (15) deal (38) decor (45) dinner (16) discount (18) downtown (43) fee (16) food (33) front desk (104) gym (12) hotel (840) housekeeping (33) lake (42) lobby (75) location (361) manager (49) mini bar (21) money (46) neighborhood (13) parking (42) pillow (31) price (107) rate (52) recommend (67) restaurant (137) room (762) room service (34) service (136) shower (127) staff (245) street (73) suite (125) towel (26) value (33) view (42) walk (72) wireless (21)

Service

Appears in 136 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
excellent (11) free (8) good (7) great (20) hotel (45) internet (11) location (7) nice (10)

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1. Why every mid price brand hotel gives service for free and upscale hotels persist on charging for something that is a necessity and not luxury is Rediculous.

"Good downtown hotel " Read full review on TripAdvisor 5/19/2012 Vote

2. Apart from this, they lack a bit customer care service.

"Perfect location " Read full review on TripAdvisor 5/17/2012 Vote

3. Front end service was fast and efficient.

"Nicely updated boutique hotel " Read full review on TripAdvisor 3/26/2012 Vote

4. The service was great, too.

"Great Suite and Location " Read full review on TripAdvisor 2/29/2012 Vote

5. Nicely done rooms and excellent customer service from maid service, maintenance, and the front desk.

"Nice boutique hotel " Read full review on TripAdvisor 2/26/2012 Vote

6. The service was excellent, and the location was great (a short walk to the Brown and Red lines).

"Great Stay " Read full review on TripAdvisor 2/2/2012 Vote

7. The service was wonderful and the front desk was always available to help us find local restaurants and places to go.

"Lovely, quiet and chic " Read full review on TripAdvisor 11/3/2011 Vote

8. The location is very handy to the Magnificent Mile, the service is very good and the room neat and clean.

"Second time around, still great. " Read full review on TripAdvisor 10/13/2011 Vote

9. The service is great, the rooms are fabulous with most comfortable hotel bed ever and we have never had a bad experience.

"Best Hotel ever in all Chicago, perfect hotel for a perfect stay " Read full review on TripAdvisor 9/12/2011 Vote

10. Front desk service has always been prompt and friendly.

"Small rooms, but comfortable and convenient " Read full review on TripAdvisor 8/14/2011 Vote