Raffaello Hotel Chicago, Chicago, Front Desk

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Rank

37th

Out of 415

Raffaello Hotel Chicago	Average Price: $294 Check Rates

Hotel Class:

201 East Delaware Place

Chicago, 60611 View map

3-Star Hotel Rank: 13 of 73
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (120) , Travelocity (24) , TripAdvisor (401) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (35) bar (61) bath (18) bathroom (144) beach (16) bed (113) breakfast (75) charge (37) check in (50) check out (17) closet (14) complimentary (16) concierge (42) cost (15) deal (38) decor (45) dinner (16) discount (18) downtown (43) fee (16) food (33) front desk (104) gym (12) hotel (840) housekeeping (33) lake (42) lobby (75) location (361) manager (49) mini bar (21) money (46) neighborhood (13) parking (42) pillow (31) price (107) rate (52) recommend (67) restaurant (137) room (762) room service (34) service (136) shower (127) staff (245) street (73) suite (125) towel (26) value (33) view (42) walk (72) wireless (21)

Front desk

Appears in 104 comments.

69% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) great (4) helpful (17) hotel (9) informative (4) internet (4) management (4) need (5) nice (6) night (5) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. So the front desk staff was amazing and held our bags for us as we walked around for a few hours.

"Amazing Hotel, Great Location " Read full review on TripAdvisor 4/23/2012 Vote

2. We were in town to visit some friends and this hotel was at a great location and had very friendly front desk staff.

"Great location! " Read full review on TripAdvisor 1/2/2012 Vote

3. In a time when many hotels offer free internet we found the prices very high and the system a pain in the butt as you have to ask for a new code every single day again from the front desk who are busy otherwise you can not access the net - the lobby offers free wifi but there is no privacy.

"overall very satisfied " Read full review on TripAdvisor 11/17/2011 Vote

4. The service was wonderful and the front desk was always available to help us find local restaurants and places to go.

"Lovely, quiet and chic " Read full review on TripAdvisor 11/3/2011 Vote

5. Front desk service has always been prompt and friendly.

"Small rooms, but comfortable and convenient " Read full review on TripAdvisor 8/14/2011 Vote

6. Front desk and door assistance was pleasant and helpful.

"Location, location, location- - - " Read full review on TripAdvisor 6/13/2011 Vote

7. From the doormen to the front desk staff and housekeeping, you will not meet a group of people who give better service with smiles on their faces.

"surpassed our high expectations " Read full review on TripAdvisor 4/18/2011 Vote

8. The front desk staff, Earline was so helpful and personable.

"This boutique style hotel was romantic with a european appeal. " Read full review on TripAdvisor 3/31/2011 Vote

9. Staff at front desk could be more welcoming with a smile.

"Pleasant " Read full review on TripAdvisor 3/5/2011 Vote

10. The front desk, especially Ida, very knowledgeable, helpful, friendly.

"Perfect Location-Boutique Hotel in Chicago " Read full review on TripAdvisor 1/10/2011 Vote