Hard Rock Hotel Chicago, Chicago, Housekeeping

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Rank

55th

Out of 415

Hard Rock Hotel Chicago	Average Price: $241 Check Rates

Hotel Class:

230 North Michigan Avenue

Chicago, 60610 View map

4-Star Hotel Rank: 26 of 39
Average review rating: 3.76

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (723) , Travelocity (5) , TripAdvisor (663) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (38) bar (173) bath (27) bathroom (135) bed (150) bill (19) breakfast (49) charge (40) check in (96) check out (35) closet (18) complimentary (16) concierge (96) cost (21) deal (50) decor (57) dinner (24) discount (17) downtown (82) food (56) front desk (104) hotel (1101) housekeeping (36) lake (25) lobby (118) location (408) mini bar (18) minibar (16) money (36) parking (44) pillow (33) price (106) rate (81) recommend (81) restaurant (134) room (1168) room service (60) service (195) sheets (26) shower (68) staff (385) street (67) suite (57) towel (29) tub (14) valet (33) value (20) view (213) walk (132) wireless (37)

Housekeeping

Appears in 36 comments.

71% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (7) concierge (2) desk (6) exceptional (3) friendly (3) good (3) helpful (4) hotel (6) ice (4) location (2) nice (3) noisy (2) quickly (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very nice, the bed was comfortable, and the housekeeping crew did an exceptional job of making the room look unused my entire stay, and I'm a clothes hurricane.

"Felt like a Rock Star " Read full review on TripAdvisor 4/26/2012 Vote

2. The housekeeping service was great with daily cleaning.

"Hassle free visit " Read full review on TripAdvisor 1/29/2012 Vote

3. Service from housekeeping was very nice, humble, and extremely helpful.

"Definitively would come back! Location, location, location! " Read full review on TripAdvisor 10/27/2011 Vote

4. Fantastic staff from reception to concierge to housekeeping to hotel bar bartenders - friendly, efficient and super helpful.

"Even better than expected " Read full review on TripAdvisor 10/26/2011 Vote

5. The bath amenities were awesome and housekeeping was generous with them.

"STAY HERE!! EXCEPTIONAL HOTEL " Read full review on TripAdvisor 5/9/2011 Vote

6. I left my diamond necklace in the room after check out and the housekeeping staff did mail it back to me which was a good surprise and kudos for honesty.

"Not so kid friendly " Read full review on TripAdvisor 12/15/2010 Vote

7. I will say that housekeeping did a terrific job, and the location is okay, but prefer to stay more north on Michigan Ave, and the beds were comfortable.

"Choose another hotel. " Read full review on TripAdvisor 5/31/2010 Vote

8. Even though we were less than pleased at first, they made every effort to make our stay exceptional - Demetrius was terrific at helping us with our luggage and the housekeeping staff kept everything neat and clean - even bringing up a new blow dryer quickly as the one in our room was only blowing cold air.

"Nice Hotel - Wonderful Staff " Read full review on TripAdvisor 10/13/2009 Vote

9. Our room was very clean, housekeeping seemed meticulous.

"Awesome time at the Hard Rock! Can't wait to go back!! " Read full review on TripAdvisor 10/5/2009 Vote

10. The room was clean and housekeeping was very nice about some extra requests that we had.

"Wasn’t what I expected? " Read full review on Expedia 9/16/2009 Vote