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Rank
55th
Out of 415

Hard Rock Hotel Chicago

Average Price: $241  
 
Hotel Class:
230 North Michigan Avenue
Chicago, 60610 View map  
4-Star Hotel Rank: 26 of 39
Average review rating: 3.76
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (723) , Travelocity (5) , TripAdvisor (663) , YahooTravel (47)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 19 comments. 
The following words were used in comments with Bill:
big (2)   charged (3)   company (2)   drink (3)   fridge (3)   hard (3)   hotel (2)   impressed (2)   night (2)   rock (3)    
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1. The young woman who provided me with a copy of my bill could not have been more unpleasant.
"An open letter to the Hard Rock Hotel, Chicago " Read full review on TripAdvisor   11/24/2007 Vote      
2. The service was all very good until we had a ton of unexPected charges on our bill.
"You're paying for the location " Read full review on TripAdvisor   4/16/2012 Vote      
3. Ny hubby and I have just returned from a 5 night break to Chicago where we stayed at the Hard Rock Hotel - we had a wonderful time staying there although a sour note to finish was being presented with a bar bill for two large bottles of water ( costing $9.60 each!) which we never had and we didn't even open the mini bar/fridge in the room for the whole stay ( as we had read from a previous reviewer about the 'movement sensors in the bar/fridge,') When I queried this bill at reception, I did get the bill cleared, with no actual apology but with the words 'Oh, I suppose I have to trust you'.
"Recent stay - wonderful " Read full review on TripAdvisor   3/8/2012 Vote      
4. It's an easy fix (they removed the charges) but could be an expensive mistake for those who weren't paying attention when they payed their bills.
"A nice (if loud) hotel " Read full review on TripAdvisor   1/12/2012 Vote      
5. In my room, the only issue I encountered was with the mini bar - I did not realize that every time you remove an item (even if it's just to read the label), they place it on your bill.
"A nice (if loud) hotel " Read full review on TripAdvisor   1/12/2012 Vote      
6. thankfully, we had a 'discussion' with the people downstairs and they took it off of our bill, since we could prove we didn't drink it.
"disappointed... " Read full review on TripAdvisor   5/3/2011 Vote      
7. Without a hello or how ya doin they hand over my bill.
"They just don't get it.... " Read full review on TripAdvisor   4/18/2011 Vote      
8. It came on a separate bill as requested, and no one ever knew how much I spent on the make-your-own martinis.
"Romantic pricey getaway " Read full review on TripAdvisor   1/26/2011 Vote      
9. Maybe I'm just a tried-and-true suburban girl and can't get with all this big city stuff, but I was not impressed with the Hard Rock and will not stay here again, unless someone else is footing the bill.
"Unimpressive " Read full review on TripAdvisor   9/21/2010 Vote      
10. Maybe I'm just a tried-and-true suburban girl and can't get with all this big city stuff, but I was not impressed with the Hard Rock and will not stay here again, unless someone else is footing the bill.
"Unimpressive " Read full review on TripAdvisor   9/21/2010 Vote      
   
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