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Rank
36th
Out of 415

InterContinental Chicago

Average Price: $313  
 
Hotel Class:
505 North Michigan Avenue
Chicago, 60611 View map  
4-Star Hotel Rank: 18 of 39
Average review rating: 3.86
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Staff
Appears in 420 comments. 
90% wrote positive comments about staff
The following words were used in comments with Staff:
clean (28)   concierge (19)   courteous (22)   desk (48)   excellent (21)   extremely (17)   friendly (118)   good (28)   great (47)   helpful (104)   hotel (100)   location (31)   nice (37)   pleasant (18)   professional (19)    
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1. Our company also hosted a luncheon in their banquet space; the room we used was perfect for our needs and the banquet staff was fantastic to work with; nothing we asked for was too much for them.
"Great Hotel and Banquet Department " Read full review on TripAdvisor   5/20/2012 Vote      
2. Staff was friendly and helpful - I visited during the NATO conference and they were very knowledgeable about the best way to get to the airport.
"Great location, average room " Read full review on TripAdvisor   5/20/2012 Vote      
3. The staff was friendly and helpful.
"Wish we spent the entire week here! " Read full review on TripAdvisor   5/11/2012 Vote      
4. Service was excellent throughout with genuine smiles from all the staff.
"Great location " Read full review on TripAdvisor   5/10/2012 Vote      
5. Staff is friendly by management must inspect the rooms.
"The first two rooms had a very musty odor, dirty carpet, dated and worn furniture, dirty mattress cover/pad and old filthy furni " Read full review on TripAdvisor   5/5/2012 Vote      
6. Rooms were clean with plenty of space, and the staff was especially kind and helpful.
"The best location on the Magnificent Mile " Read full review on TripAdvisor   5/4/2012 Vote      
7. Seems like the staff are often forgetful about details, for example, re-stocking the mini-bar.
"Convenient and a good place to stay. " Read full review on TripAdvisor   4/29/2012 Vote      
8. Staff are nice and accommodating.
"Convenient and a good place to stay. " Read full review on TripAdvisor   4/29/2012 Vote      
9. All members of the staff were eager to help and kind, the rooms were perfect for us, the property is in a great location, and the views from the room windows were entertainment themselves.
"FAB!! " Read full review on TripAdvisor   4/26/2012 Vote      
10. Reception staff was very nice at check-in.
"Nice hotel on Michigan Mile " Read full review on TripAdvisor   4/26/2012 Vote      
   
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