InterContinental Chicago, Chicago, Concierge

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Rank

36th

Out of 415

InterContinental Chicago	Average Price: $313 Check Rates

Hotel Class:

505 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 18 of 39
Average review rating: 3.86

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (2256) , Travelocity (26) , TripAdvisor (873) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (61) bar (166) bath (34) bathroom (214) bed (174) breakfast (137) charge (101) check in (159) check out (44) checkout (25) closet (24) concierge (110) cost (68) deal (58) decor (43) dinner (50) downtown (70) fee (48) fitness center (46) food (83) front desk (147) gym (61) hotel (1573) housekeeping (37) lake (46) lobby (199) location (640) manager (47) money (50) parking (98) pillow (46) pool (319) price (149) rate (122) recommend (101) restaurant (245) room (1584) room service (73) service (339) shower (74) staff (420) street (86) suite (88) towel (44) tub (37) valet (42) value (38) view (209) walk (146) wireless (56)

Concierge

Appears in 110 comments.

81% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (9) good (7) great (13) guest (5) helpful (45) hotel (14) knowledgable (5) liked (5) lobby (5) nice (6) recommend (13) reservation (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the front desk, bar, restaurant and concierge were very friendly and helpful.

"Great Hotel and Banquet Department " Read full review on TripAdvisor 5/20/2012 Vote

2. The service was exceptional from start to finish and the concierge team were always happy to help.

"Great Location " Read full review on TripAdvisor 5/13/2012 Vote

3. The concierge was really great.

"Great place to stay " Read full review on TripAdvisor 4/28/2012 Vote

4. The staff was pleasant and accommodating, both during check-in and check-out, and the concierge was very helpful when we inquired about good local cuisine that's not well-known to tourists.

"Magnificent Location " Read full review on TripAdvisor 4/12/2012 Vote

5. The service was great, concierge very informed.

"Noisy but nice " Read full review on TripAdvisor 4/4/2012 Vote

6. A few days before check in we received a welcome email from the hotel concierge.

"Confused by Negative Reviews " Read full review on TripAdvisor 3/24/2012 Vote

7. The concierge was excellent and directed us to wonderful places to eat.

"Wonderful stay " Read full review on TripAdvisor 3/17/2012 Vote

8. Front desk was helpful, and the concierge was most excellent.

"Good stay " Read full review on TripAdvisor 3/16/2012 Vote

9. The concierge was great with suggestions and reservations.

"The Real Deal Says - Great Hotel Great Service Ok Restaurant " Read full review on TripAdvisor 3/15/2012 Vote

10. Starbucks onsite and wonderful concierge.

"Hotel Intercontinental - Downtown Chicago " Read full review on TripAdvisor 3/7/2012 Vote