Dana Hotel & Spa, Chicago, Staff

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Rank

5th

Out of 415

Dana Hotel & Spa	Average Price: $245 Check Rates

Hotel Class:

660 North State Street

Chicago, 60654 View map

3-Star Hotel Rank: 1 of 73
Average review rating: 4.68

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , Travelocity (24) , TripAdvisor (417) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (36) balcony (74) bar (190) bath (23) bathroom (150) bed (157) breakfast (203) check in (66) check out (24) closet (16) complimentary (25) concierge (66) cost (16) deal (40) decor (37) dinner (41) downtown (67) food (104) front desk (71) gym (19) hotel (952) housekeeping (18) lobby (64) location (281) manager (25) massage (26) mini bar (15) money (23) parking (21) patio (12) pillow (29) price (83) rate (59) recommend (93) restaurant (214) room (927) room service (29) service (198) sheets (16) shower (250) spa (160) staff (333) street (83) suite (56) towel (13) valet (24) value (28) view (195) walk (89) wireless (28)

Staff

Appears in 333 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (15) bar (16) clean (12) concierge (16) desk (32) experience (16) extremely (18) friendly (110) good (22) great (58) guest (12) helpful (89) hotel (78) liked (16) location (19) nice (22)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is extremely friendly and helpful.

"Dana Delivers without Pretense " Read full review on TripAdvisor 5/22/2012 Vote

2. Staff were helpful when needed.

"a wonderful stay at Chicago.. " Read full review on TripAdvisor 5/19/2012 Vote

3. The hotel staff was very helpful, the doorman TJ helped check our bags while we waited for our room and Lindsey at the front desk was very helpful and professional all weekend.

"Sexy Hotel " Read full review on TripAdvisor 5/14/2012 Vote

4. The staff was friendly, the rooms really clean.

"Great Value " Read full review on TripAdvisor 5/12/2012 Vote

5. I think this is misleading and staff should 'probably' offer to look into customer's inquiries as good business measure rather than rush them off the phone.

"Watch out for hidden fees! " Read full review on TripAdvisor 5/2/2012 Vote

6. The front desk staff was very friendly.

"Great room, floor-to-ceiling windows, awesome location " Read full review on TripAdvisor 4/29/2012 Vote

7. Staff were friendly and knew the area.

"Beautiful modern rooms, great location. " Read full review on TripAdvisor 4/27/2012 Vote

8. The view was incredible, the room was clean, the staff was friendly and the mini-bar was affordable.

"Amazing hotel with even better views " Read full review on TripAdvisor 4/23/2012 Vote

9. Staff is cool and unpretentious from the bouncers of the lounge to the front desk.

"Center of the city " Read full review on TripAdvisor 4/20/2012 Vote

10. PEOPLE: All the staff here were amazing.

"Birthday Week at The Dana! " Read full review on TripAdvisor 4/20/2012 Vote