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OpinionWell
Rank
5th
Out of 415

Dana Hotel & Spa

Average Price: $245  
 
Hotel Class:
660 North State Street
Chicago, 60654 View map  
3-Star Hotel Rank: 1 of 73
Average review rating: 4.68
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , Travelocity (24) , TripAdvisor (417) , YahooTravel (2)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 71 comments. 
92% wrote positive comments about front desk
The following words were used in comments with Front desk:
awesome (5)   breakfast (5)   charged (5)   concierge (7)   desk (74)   doorman (4)   friendly (11)   helpful (16)   hotel (14)   luggage (3)   most (4)   new (3)   rude (3)   secure (3)   service (9)   staff (31)   valet (4)   welcoming (5)    
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1. I was offered an available suite upgrade with us50.0 per night, but then when i reminded of my elite plus card, the smiling helpful front desk manager was contacted immediately and that was significantly reduced, and i immediately accepted.
"a wonderful stay at Chicago.. " Read full review on TripAdvisor   5/19/2012 Vote      
2. The hotel staff was very helpful, the doorman TJ helped check our bags while we waited for our room and Lindsey at the front desk was very helpful and professional all weekend.
"Sexy Hotel " Read full review on TripAdvisor   5/14/2012 Vote      
3. The service at the Dana is excellent, Blair at the front desk is so kind and helpful and TJ at the front door is awesome and so helpful as well.
"Amazing Hotel " Read full review on TripAdvisor   5/9/2012 Vote      
4. The front desk staff was very friendly.
"Great room, floor-to-ceiling windows, awesome location " Read full review on TripAdvisor   4/29/2012 Vote      
5. the decor is awesome the tile mural behind the front desk is beautiful and it maintains its level of funky atmosphere and views everywhere you turn.
"Perfect experience! " Read full review on TripAdvisor   4/16/2012 Vote      
6. Doorman when we first pulled up was so nice and helpful, friendliness of the front desk staff was great.
"Superb Hotel " Read full review on TripAdvisor   3/30/2012 Vote      
7. We were met at the front desk with a smile and welcome home Jon and Lisa your room is ready and here is your keys .
"Best Anniversary Yet " Read full review on TripAdvisor   1/4/2012 Vote      
8. The check in process was seamless and the front desk was very helpful with providing information.
"Awesome Hotel!!!!! " Read full review on TripAdvisor   1/2/2012 Vote      
9. Check in is not the greatest with the front desk clerks unable to crack a welcome smile while they sat at a low desk and did not even offer us a seat while we 'stood around' waiting to check in.
"Nice Enough " Read full review on TripAdvisor   9/14/2011 Vote      
10. Our front desk agent made us feel very welcome and treated us as special first time guests.
"Dana offers Location, Relaxing Room, Scenic View " Read full review on TripAdvisor   9/13/2011 Vote      
   
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