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Dana Hotel & Spa
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OpinionWell
Rank
5th
Out of 415
Dana Hotel & Spa
Average Price: $245
Check Rates
Hotel Class:
660 North State Street
Chicago, 60654
View map
3-Star Hotel Rank:
1 of 73
Average review rating:
4.68
OpinionWell Value Index:
8
Traveler reviews analyzed:
BedBugRegistry
(
1
)
,
Expedia
(
69
)
,
Travelocity
(
24
)
,
TripAdvisor
(
417
)
,
YahooTravel
(
2
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(36)
balcony
(74)
bar
(190)
bath
(23)
bathroom
(150)
bed
(157)
breakfast
(203)
check in
(66)
check out
(24)
closet
(16)
complimentary
(25)
concierge
(66)
cost
(16)
deal
(40)
decor
(37)
dinner
(41)
downtown
(67)
food
(104)
front desk
(71)
gym
(19)
hotel
(952)
housekeeping
(18)
lobby
(64)
location
(281)
manager
(25)
massage
(26)
mini bar
(15)
money
(23)
parking
(21)
patio
(12)
pillow
(29)
price
(83)
rate
(59)
recommend
(93)
restaurant
(214)
room
(927)
room service
(29)
service
(198)
sheets
(16)
shower
(250)
spa
(160)
staff
(333)
street
(83)
suite
(56)
towel
(13)
valet
(24)
value
(28)
view
(195)
walk
(89)
wireless
(28)
See more
Concierge
Appears in 66 comments.
100% wrote positive comments about
concierge
The following words were used in comments with
Concierge:
friendly
(15)
good
(5)
great
(9)
helpful
(19)
hotel
(4)
liked
(5)
management
(5)
most
(4)
outstanding
(4)
recommend
(4)
welcoming
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The bellhop boys gave us tips on how to navigate the city and where to go and the
concierge
manager help my fiancee arrange flowers to be delivered to the room for my birthday.
"Birthday Week at The Dana! "
Read full review
on
TripAdvisor
4/20/2012
Vote
2.
The
concierge
was super friendly and very helpful in recommending us restaurants, bars, entertainment, places of interest, etc. The front door staff was great about helping us with bags, giving us directions, and getting taxis for us.
"My trip to Chicago "
Read full review
on
TripAdvisor
4/14/2012
Vote
3.
From the
concierge
, Anderson, who welcomes you thoroughly and lets you know just how much he enjoys his job and loves the city to the door men, especially Christopher who knows the city and can give you pointers like he were describing the back of his hand.
"Dare I say, perfect ! "
Read full review
on
TripAdvisor
4/12/2012
Vote
4.
The
concierge
was also very helpful and even gave us a free coupon and VIP seating pass for Gino's East.
"A nice place to stay overall "
Read full review
on
TripAdvisor
4/1/2012
Vote
5.
Front-desk staff and
concierge
were helpful, young, and not snooty.
"Contemporary & Great price "
Read full review
on
TripAdvisor
1/23/2012
Vote
6.
wanted to try the spa because I had heard great things about it, but sadly ran out of time - too much to see!check in- easy - the computers for automatic check in didnt work, but there were 2 staff and 1
concierge
who took care of things right away.
"sexy little boutique hotel "
Read full review
on
TripAdvisor
11/24/2011
Vote
7.
Seeing as it was a birthday trip, Romeo on
concierge
duty was uber-helpful in suggesting jazz venues for my birthday evening jaunt -- even offering me a drink on-the-house -- and his cab directions were spot-on.
"The President couldn't have had it better! "
Read full review
on
TripAdvisor
11/9/2011
Vote
8.
Staff were friendly and helpful especially Tim the
concierge
.
"Great, comfortable, noisy at times, super restaurant "
Read full review
on
TripAdvisor
10/21/2011
Vote
9.
The check-in was great the
concierge
was helpful and we got a room (one of the least expensive) was on the 18th floor with a balcony.
"Dana Hotel is the best place I've stayed anywhere "
Read full review
on
TripAdvisor
9/17/2011
Vote
10.
, friendly and patient
concierge
; I loved the wide plank flooring in the room and the ceiling to floor windows.
"OK Hotel "
Read full review
on
TripAdvisor
9/10/2011
Vote
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